Medical Receptionist - Ortho Clinic

Nashville General Hospital is hiring a Medical Receptionist for the Ortho Clinic as a full time job in Nashville, Tennessee.    The Medical Receptionist is primarily responsible for performing reception, clerical, registration and medical record duties and functioning as the focal communication source for the Medical Surgical Clinic under the supervision of the Patient Care Manager. Works cooperatively with ancillary, nursing, medical and other patient-team personnel to maintain standards for professional ambulatory patient care delivery.    Medical Receptionist Roles & Responsibilities: 

• Correctly schedule patients by utilizing the computer-generated data prompts.
• Cross trained to pre-register, register and, log in and log out patients.
• Conduct residency and insurance screens on patients and advises the patient as to the assigned care source (i.e., their PCP, etc.) so that the appropriate referral can be made.
• Correctly enter and appropriately update patient information via computer profiles.
• Communicate with third party reimbursement agents to verify eligibility.
• Complete referral form on a daily basis and ensures clinical information for specialty appointment s is received prior to patient arrival.
• Fully understand provider schedules and follow provider template guidelines.
• Overbook provider schedules per provider request in a manner that minimizes patient wait times.
• Manage physician's schedule so that there are an appropriate number of patients given within the allotted clinic time.
• Correctly attach required medical record forms to medical records of new patients.
• Accurately and efficiently process physicians' orders when required.
• Correctly enter/schedule special tests, labs, x-rays, etc. via computer and/or designated process; document appropriately when required.
• Correctly process referrals and return appointments when required.

  

Required Skills and Qualifications:  

• High School Diploma (or Equivalent)
• Prior medical receptionist experience and training course work is preferred.
• Knowledge of hospital and department Mission, Vision and Values as well as policies and procedures, patient interface procedures and the ability to operate technical equipment as acquired through orientation.
  

About Nashville General Hospital  Nashville General Hospital (NGH) is Nashville’s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.    Our benefits include:  

• Medical, Dental, and Vision Insurance within first 31 days of employment
• Programs to reduce share of deductible and total out-of-pocket expenses
• Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
• Short and Long-Term Disability - up to 60% of eligible weekly pay
• Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
• Retirement Plan - eligible up to IRS max limits and includes company contribution
• Shift and Weekend Differential Pay Offered on Nights and Weekends
• Tuition Reimbursement for employee and dependents
• 12 paid holidays - any holiday worked is another holiday banked
• Flexible Spending Accounts
• Onsite Gym
• Free Parking for all employees

Join our team at Nashville General Hospital. Apply today!