Application Support Engineer -Upstream Chemical - West Coast / Shafter, CA
Baker HughesAbout the role
Would you like to take ownership of a team delivering service and maintenance to our customers?
Do you enjoy being part of a successful team?
Join our Upstream Chemical team
Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. Our team ensures production enhancement and chemical services for our upstream customers so that they can function efficiently and perform at the highest level. We provide technical solutions to help with all their challenges.
Look after our customers in the West Coast Region
As a Technical Support Engineer, you will be providing a vital service by evaluating chemical solutions primarily around fluid separation, implementing programs and troubleshooting systems. You will take ownership of the projects to ensure they have the service needed to operate in a safe and compliant manner. You will be supporting our customer’s needs across the Western Region.
As a Technical Support Engineer (Upstream Chemical), you will be responsible for:
Providing support to our customers for our fluid separation product line which involves technical selling and product evaluations
Diagnosing production system issues and supporting customer through to successful resolution
Visiting customers with sales and engineering representatives to deliver technical presentations and reports
Leading and conducting new business field surveys, associated product qualification analyses and new program transitions
Troubleshooting production issues and providing technical support for facility and flow diagnostics as well as determining the root cause of the issue
Developing and implementing new technology to improve profitability for our customers and Baker Hughes
Fuel your passion
To be successful in this role you will:
Having a Bachelor’s degree in Engineering, Technical discipline, or a High Scholl Diploma/GED with more than 5 years of oilfield production chemicals experience
Having 5 years of oilfield production chemicals experience working with a variety of chemical applications including Technical Field Work and working in a Lab
Solid Communication skills with the ability to interact with internal and external customers, and technical team members.
Have a natural ability to engage, influence and build relationships with customers and teams across the business
Professional Writing skills.
Computer skills and knowledge of MS Office Suite.
Ability to manage data sets and analyze
Must have people skills and be able to present and conduct meetings with customers
Self-starter, independent, and not requiring micromanagement.
Must be a strong team player willing to bond/network with high caliber technical team.
Willing and able to travel overnight for work up to 25% of the time
5+ years experience working with in the oil and gas industry in a technical field role (preferred)
5+ years experience providing expertise to oil and gas clients. (preferred)
Strong background in Chemistry or Engineering. (preferred)
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Monday – Friday, (8am – 5pm) must be willing and able to support the business as needed after hours and occasional weekends
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out
the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insu
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