CC&B Lead

IEM is looking to bring on Full Time – CC&B Lead.

Primary Location:

• Candidates can originate from anywhere in United States. 
• Candidates will work remote and travel to client sites within Puerto Rico as needed.

Travel Requirements:

• This position requires travel to complete work assignments or attend meetings.

Essential Functions:

• Ensures that CC&B functionality and integration meet the requirements to support the AMI enhancements.
• Contributes, reviews, and approves designs for integration to the head end system to support the AMI requirements 
• Collaborates with the CX department to identify business requirements to enhance or improve application functionality that will support the full use of the AMI opportunities.
• Collaborates with the IT department regarding integrations across impacted systems with CC&B
• Collaborates with business users for integrated systems to CC&B (i.e. OMS, GIS, etc.) to ensure comprehensive technical design considerations and processes are aligned with business processes impacting CC&B 
• Validate that the integration and functionality in the CC&B user interface are aligned to reap the benefits of AMI from a customer perspective.
• Perform other duties as assigned. 
• Perform major storm restoring work and associated drills as assigned or needed. 

Minimum Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Five (5) years of IT Experience in a similar role including experience supporting CC&B.
• Two to Three (2-3) years integration experience with CC&B or similar Customer Information and Billing System.
• Understanding of the typical utility application and their connection to each other (CIS, GIS, OMS, etc) and associated application landscape including AMI.
• Valid Driver’s License. 

Preferred Qualifications:

Three to Five (3-5) years Electric Utility experience.

Good knowledge of Java, ORACLE, ODI Technology (Oracle Data Integrator) and OBIEE (Oracle Business Intelligence Enterprise Edition).

Knowledge of Web services, Rest API and SaaS.

Experience with Mobile Workforce Management integration.

Bilingual proficiency in written and oral communication (Spanish and English).

Benefits and more: 

Starting Salary based on experience and location:.

10 paid Holidays 

Vacation Pay 

Sick Pay 

401 (K) plan with matching 

Company paid STD and LTD 

Additional Location and Travel Information:  

• Internet Requirements: All remote work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100 ms or less during working hours, regardless of the type and number of devices using your Internet connection. You must also have account privileges and access to your Internet service provider account during working hours for the purposes of maintaining the Internet connection, if needed.  
• Physical Requirements: During site assessments you may be asked to remain in a stationary period, sit, stand, bend, grab, or kneel; you should also be able to life/carry between 10-30Lbs approximately and have 20/20 corrected vision.    

Why join IEM: 

We are a woman owned company in Emergency Management that embraces teamwork, collaboration, flexible performance, actionable solutions and integrity/ethics. Our work touches everyone. We produce results that matter. Results that save lives – join us while we build a safe, secure and resilient world.   

Our culture: 

IEM believes in the greater good and it is our commitment to attract those who have excellent technical skills, creative minds and innovative ideas to keep propelling us forward.    

IEM is an Equal Opportunity Employer includ