Team Center Coordinator -- Med/Surg

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Team Center Coordinator -- Med/Surg

                        

Location

Stuart

                    

Facility

Martin Health North

                     

Department

MMC Nursing Administration-Cleveland Clinic Martin Health

                      

Job Code

001257

                     

Shift

Nights

                       

Schedule

7:30pm-7:00am

                       

Job Summary

                         

Job Details

Cleveland Clinic Martin North Hospital is a fully integrated, state-of-the-art medical campus that includes diagnostic centers, outpatient surgery and a 24-hour emergency department. Martin North Hospital is part of the world-renowned Cleveland Clinic, a nonprofit, multispecialty, academic medical center that integrates clinical and hospital care with research and education.  

The newly established 16-bed Medical-Surgical unit, featuring 12 private rooms, will foster a supportive caregiver environment grounded in shared values and a unified purpose—to be the best place to receive care and the best place to work in healthcare. As Team Center Coordinator on Martin North Hospital’s Med/Surg floor, you will provide top-quality customer service to patients, families and visitors to promote and support the best healthcare experience possible. You will perform various administrative and clerical duties to ensure efficient operational flow in your department while offering direct patient care under the supervision of an RN. This role offers you a unique opportunity to enhance both your management and nursing skills in a welcoming, encouraging environment.  

A caregiver in this role works nights from 7:30 p.m. – 7:00 a.m.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

• Respond to patient call lights and make rounds.  

• Assist with processing patient admissions, transfers and discharges. 

• Assist patients and families with wayfinding and direct them to available resources. 

• Assemble and maintain patient medical records and other documents related to patient care. 

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call systems, portable phones, WOWs and other unit devices. 

• Provide or assist with basic patient care activities, such as taking vital signs and weights, personal care, activities of daily living, patient transfers and transports, pulse oximetry and point of care testing.  

• Report abnormal findings or changes in physical, mental or emotional condition to an RN. 

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED 

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) 

• One year of recent, full-time experience in patient care or customer service OR additional education/training OR current nursing student with at least one completed clinical rotation as part of an accredited Nursing Program OR military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) 

• Experience with typing, computer training or equivalent coursework 

• Demonstrates proficiency in applied mathematics & reading comprehension at an eighth-grade level

Preferred qualifications for the ideal future caregiver include: 

• Microsoft Office experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.

• Requires frequent data entry, standing and walking for extensive periods of time.

• Mental Demands: Ability to