Program Director (TOP Clubhouse)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Goddard Riverside’s TOP Clubhouse is an accredited clubhouse and is a recognized Evidenced Based Model of Recovery Oriented Psychiatric Rehabilitation. The clubhouse community creates a therapeutic environment that transforms the lives of individuals living with mental illness. Members, together with staff, participate in all the work units including employment, education, administration and culinary. Together they perform all activities, including advocacy, administrative support, building maintenance and food preparation that keep the community going. The clubhouse is open on major holidays like Thanksgiving, Christmas and New Year’s and operates a social recreational program.

Position Summary: The Program Director is responsible for the day- to- day oversight of all program activities and functions. The primary duty is to manage the programmatic and administrative aspects of the Clubhouse in a manner consistent with Clubhouse philosophy and the DOHMH contracted scope of services. The Program Director will provide leadership and vision to the Clubhouse members and staff, upholding the integrity of the Clubhouse model. The Program Director will implement the model by providing leadership to staff and members in developing the units, work-ordered day tasks, the Advisory Board, and the NYC Clubhouse Coalition.

Schedule: Monday to Friday, some evenings, and weekends, 9am to 5:00pm

Salary Range: $71,000 - $77,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

Program oversight and quality assurance

• Oversee caseload assignments, case management, service plans and member records
• Oversee planning and implementation of work-ordered-day activities to promote program goals
• Ensure program policies and procedures are fully developed and kept up to date
• Ensure overall program quality standards are met
• Ensure all incident reporting and follow up is done thoroughly and in a timely manner
• Develop annual program budget and monitor program expenses against budget
• Work with government and private funders to meet all regulations and deliverables, ensure compliance with funders and high quality of care in a manner consistent with the clubhouse model
• Ensure accurate and timely accounting of petty cash and subsidized food program
• Educate and adhere to the 37 Clubhouse Standards as defined by Clubhouse International
• Oversee implementation of screening and navigation functions under the new NY 1115 Medicaid waiver

Staff supervision