Global Account Manager

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

www.IPC.com

TITLE: Global Account Manager

DEPARTMENT: Sales

REPORTING TO: Head of Enterprise Sales

LOCATION: Paris, France

ROLE TYPE: Full-time, Hybrid

Role Overview

As a Global Account Manager, you will play a pivotal role in driving revenue growth and maintaining strong relationships with our key global accounts. You will be responsible for identifying new business opportunities, developing strategic selling initiatives, and ensuring client satisfaction. This role requires a dynamic individual with excellent communication skills, strategic thinking, and the ability to navigate complex, multicultural business environments.

 

• Develop and maintain strong relationships with key global accounts acting as the primary point of contact for international clients

• Identify and pursue opportunities to grow revenue within existing accounts and generate new revenue through closing sales to existing/new business customers

• Collaborate with internal teams to deliver tailored solutions ensuring alignment with client objectives

• Assist with the development, standardization, and marketing of the service portfolio supporting visibility and coherence of offerings

• Monitor account performance ensuring client satisfaction through regular reviews and performance reports

• Negotiate contracts and agreements with clients ensuring mutually beneficial terms

• Stay updated on industry trends and market conditions to provide informed advice and strategies

• Develop strategic selling initiatives to maximize profitability and increase market share within the account base, including go-to-market strategies

• Ensure alignment of sales teams and resources to execute local go-to-market strategies effectively

• Develop new accounts/markets positioning the company as a significant data provider within the financial marketplace

• Build pipeline opportunities developing and managing the sales funnel, analysing and managing pipeline activity, and monitoring sales activity

• Increase market awareness playing a key role in the development of the IPC Market Data services portfolio

• Achieve or exceed assigned sales and business targets meeting company expectations

• Establish new business contacts through networking activities, attending local events, cold calling, appointment setting, and opportunity tracking

• Create and maintain accurate account plans reviewing them with management

• Maintain contact with the customer resolve issues and seek additional opportunities

• Provide management reporting as required

• Work as an individual contributor in a fast-paced sales team environment meeting targets and revenue deadlines

 

How You Will Make an Impact

• Directly contribute to the company's revenue growth by identifying and pursuing new business opportunities through upselling to existing clients and acquiring new customers
• Ensure high levels of customer satisfaction and loyalty by maintaining strong relationships with key clients, leading to long-term partnerships and repeat business
• Drive innovation and ensure the company's offerings meet market demands by collaborating with internal teams to deliver customized solutions and playing a key role in the development of the IPC Market Data services portfolio
• Ensure that the sales process is efficient and aligned with the company's strategic goals through effective pipeline and sales funnel management along with accurate account planning and