The Business Data Analyst will work as part of the Analytics and Decision Support department. The primary purpose of this position will be to enable the University through data and information for improved decision-making. This position will work closely with other business data analysts to develop technical requirements and comprehensive solutions to extract and transform data from multiple source systems for business use. The ideal candidate will understand the importance of balancing customer requirements/feedback while also performing data analysis using various tools and techniques.

A Business Data Analyst II on the ADS Academics Development team will focus on the following areas:

• Development and maintenance of custom APEX Applications

• Documentation of team-owned applications and forms

• Troubleshooting of application and form issues

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly.

2. Conducting and leading projects to accompany the transformation of Liberty’s business processes through the effective collection, processing, and visualization of data.

3. Document and optimize business processes by researching industry best practices and supporting the development of solutions for current business operations.

4. Develop a deep understanding of core business processes and how performance is measured, and work with business units to discern strategic and analytical data and analytics needs and gaps.

5. Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk.

6. Possess a thorough understanding of University systems and data sets, and be able to summarize and describe raw data sets for departmental use. Support validation processes to ensure data accuracy.

7. Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations.

8. Collaborate closely with business units and provide expert input on functional business topics.

9. Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards.

10. Provide operational support to assigned business units' systems, including technical assistance.

11. Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service.

12. Occasionally works outside of normal business hours to support system upgrades, business unit-specific deployments, or timely technology business requirements

QUALIFICATIONS AND CREDENTIALS

Education and Experience

BDA II

• Bachelor’s degree or equivalent combination of education and relevant experience is required.

• 1-2 years' related experience is required.

• 1-2 years of SQL experience is preferred.

• Advanced Excel and Access experience.

• Experience with reporting tools like Argos or SSRS.

• Experience working in at least one mainstream industry BI platform (preferably Tableau).

ABILITIES A/ND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.
• Strong organizational skills.
• Computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• May be required to travel.

• May be required to sit to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting.  It is well lighted, and