2025 University Graduate - Associate Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Challenge

The Adobe Consulting Academy is a comprehensive development program crafted to cultivate the brightest university candidates for growth and success in customer-facing consulting roles at Adobe both business and technical. At Adobe, we strive to define the next level of world-class customer experience, and that starts with you!

We're looking for goal-oriented people who thrive in fast-paced, collaborative environments and are eager to apply their problem-solving skills to real business challenges. Our Associate Consultants are members of Adobe’s Consulting team. They explore and learn about multiple Adobe products (such as Analytics, Target, Campaign, Experience Manager, etc.) and engage customers on sophisticated multi-technology projects. They work within multi-functional teams to craft leading-edge recommendations and strategies, and they develop skills to collaborate with a broad range of team members, including executives, business partners, engineers, project operations, quality assurance, project managers and product management.

First Phase: Foundations and Integrations

Initially, Associate Consultants will onboard through our best-in-class enablement program, to strengthen soft skills, and learn the basics about Adobe products. Associates will learn how to diagnose customer problems and obstacles through use-case workshops, how to approach difficult conversations and get hands-on training experiences with Adobe solutions.

Second Phase: Understand ACS Ecosystem and Solutions

During second phase, Associate Consultants will focus on developing core professional skills -- such as communication, team dynamics, critical thinking, thought leadership, etc. Associates will also learn about how our Adobe Customer Solutions (ACS) teams work together and deliver value to our customers across roles like Customer Success Managers, Technical Support Engineers, Technical Account Managers, and more. Associates will shadow senior team members on customer projects and participate in the creation, development, and delivery of recommendations.

Third Phase: Deliver Leading-Edge Customer Experience

Upon successful completion of the first and second phases, Associates will be ready to craft their own path in one of the consulting roles and begin applying the skills and expertise curated, to develop strategies and solutions that will meet and exceed our customer’s needs and take their business to the next level.

Throughout this process, we will mentor you and share feedback on how you’re progressing via regularly scheduled meetings and quarterly career Check-Ins.

What You Will Be Doing

• Serving as a trusted advisor to customers. Building & growing relationships.
• Understanding and detailing customers’ business and technical goals and requirements.
• Collaborating with Adobe team members to craft and execute solutions both business and technical that help customers realize value and return on their investments from their Adobe solutions.
• Thinking strategically about people, process, and technology challenges.
• Supporting customers in the development of goals, timelines, and expectations.
• Encouraging organizational change, adoption activities, and digital maturity.
• Providing onsite and production support for major events and rollouts.
• Leading and guiding customers through sophisticated environment changes.
• Delivering pro-active and preventative recommendations and standard methodologies.
• Crafting sophisticated customer datasets using Adobe and other solutions.
• Performing statistical analyses to derive insights, then preparing and communicating insights and recommendations to customers.
• Driving insights and opportunities with analytics reporting and dashboards and data technologies.
• Providing pro-active notifications of upcoming releases and possible impact.
• Sharing your observations of customers' challenges with our internal teams to improve outcome and