Data Center Critical Facilities Engineer

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Critical Facilities Engineer operates, manages, maintains, and repairs HVAC systems, critical and non-critical Power systems, plumbing, fire control and suppression, roofing system, exterior grounds and performs all related vendor support. This role assists with repairs, installations, inspections, and monitoring of building systems—including plumbing, fire suppression, safety systems, and the Building Monitoring System (BMS)—while following established operating procedures. Working with limited daily supervision and guidance on new tasks, the technician partners with senior team members and service providers to support vendor work, maintain accurate site documentation, respond to on‑site incidents, complete work orders, and assist with infrastructure projects. Through collaboration, problem‑solving, and attention to detail, this role helps maintain a safe, efficient, and well‑functioning facility environment.

Responsibilities

Facility / Infrastructure Maintenance

• Performs moderately difficult preventative and corrective maintenance checks on-site to facility components

• Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures

• Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues issues that require judgement in resolving while following standard operating procedures

• Operates and maintains plumbing, fire suppression, and safety systems

• Operates critical infrastructures under the supervision of more senior technical staff

• Normally receives little instruction on daily work, general instructions on newly introduced assignments

Vendor Support

• Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures

• In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

• Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts

• Identifies Single Points of Failure (SPOFs) and makes recommendations

• Responds to all moderately difficult on-site incidents, including failures, problems and delays

• Uses substantial understanding in following operating procedures to support on-site administration

Work Orders & Additional Projects

• Completes routine work requests and circuit installations

• Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

• Makes minor changes to mechanical, electrical and specialized systems, as directed

• Carries out infrastructure projects

Shift: 12 hour, night shift. 48 hours one week, 36 hours next week - rotating.

Collaboration

• Collaborates with others to resolve moderately difficult facility incidents

• Effectively collaborates within the department; may mentor team members on general maintenance activities

• Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment

• May recommend infrastructure projects

Qualifications

• High school diploma or equivalent required; technical training, certification, or coursework is a plus

• 2+ years of experience in HVAC

• 2+ years experience in facilities maintenance, building operations, or a related technical environment

• Basic working knowledge of facil