Senior Manager, Customer Supply Chain (Walmart/Sam's)

Summary

Chobani’s Retail Strategy & Customer Supply Chain team makes sure every cup we sell meets a happy customer. We’re a dedicated team. And it’s easy to be dedicated when you’re a part of something much bigger than yourself. We’ve got an insatiable appetite for making a difference.

The Senior Customer Supply Chain Manager at Chobani will support development & manage execution of the replenishment deliverables, while monitoring and maintaining correct warehouse & DC to store level inventory. that relies heavily on analytics to implement tactics to achieve results consistent with established volume & supply objectives. This individual will build and maintain strong internal and external relationships to galvanize all parties around established inventory goals.

Responsibilities

• Responsible for the execution of Customer Supply Chain set strategies & plans against assigned accounts for Walmart & Sam’s
• Deliver against measurable performance metrics assigned including IST forecast compliance, supply chain initiatives, & customer score carding
• Collaborate across sales & supply functions to ensure effective & efficient inventory flow impacting Inventory management & order procurement
• Taking internal / external DOS data along with forecast to understand & impact product flow with adequate lead time
• Take Ad Hoc customer requests & provide deep rooted analysis, uncover insights, & make recommendations to improve performance
• Work with customer and third-party support to validate forecast accuracy and make recommendations as needed to ensure order forecast aligns with forecast and seasonality
• Review customer orders to ensure appropriate quantities, timeliness of product flow and adjust orders as necessary to support sales priorities
• Manage new item launch & end of life (DQ) inventories to reduce raw materials & finished goods waste
• Manage the allocation of promotional volume at store level and analyze results to ensure efficient sell through of product
• Reduce & manage monthly/annual swell. Impact swell negotiations through customer level analysis providing selling story to sales
• Identify and communicate key drivers, and build strong relationships with retailer replenishment teams to ensure alignment to priorities
• Understand & analyze retail execution data, develop into insights & ultimately drive action with key stakeholders’ sales & customers
• Perform other duties as necessary

Requirements

• Bachelor's Degree or years of experience in combination with education
• Minimum of 5+ years of experience in a customer facing sales analytics capacity
• Prior experience handling multiple data sources internally/externally including shipment, inventory, customer specific data, as well as Nielsen/IRI
• Prior experience with Retail Link, Luminate and Madrid Walmart systems preferred
• Proven understanding of forecasting is required
• Perishable replenishment and inventory experience strongly preferred
• Intermediate Microsoft Excel skills required
• Able to demonstrate ability to build & communicate full picture story based on data analysis
• Ability to work independently in a high-pressure, fast-moving environment that impacts multiple functions
• Ability to work in a collaborative team environment.
• Ability to successfully manage multiple projects and ad hoc requests while applying innovative thinking to drive solutions
• Must be attentive to detail and accuracy
• Excellent written and verbal communication skills
• Entrepreneurial spirit is a must

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers – Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at 32 cafes, as well as Ready to Drink (RTD) coffee beverages at retail.

Chobani uses food as a force for good in the world – putting humanity first in everything it does. The company’s philanthropic efforts prioritize giving back to its communities and beyond: working to eradicate child hunger, supporting immigrants, refugees and underrepr