GTM Engineer - CX
ClayAbout the role
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
We're looking for someone to focus on elevating our post-sale workflows ; building automations that help prevent churn and identify expansion opportunities. You'll sit at the intersection of GTM Engineering and the CX org, partnering closely with Product Support and Growth Strategy to turn customer data into proactive, measurable action. Strong candidates will be builders who with a strong understanding of the CX org motion: how GSMs, CSMs, and support teams operate and what data they need to be effective. You will operate with high agency but ground yourself in what your stakeholders need to be successful.
What You'll Do
Build and own post-sale workflow automations like health scoring, churn signal detection, expansion opportunity identification, and proactive customer outreach triggers
Partner closely with Growth Strategy and Product Support to translate business needs into automation requirements and iterate based on feedback
Build tooling that surfaces the right customer context for GSMs at the right moment; before QBRs, during renewals, and ahead of expansion conversations
Push the limits of Clay and extend our platform into new use cases, feed our product team inno
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