Medical Assistant/Clinical Service Specialist- Aubery, TX

VIVO Infusion, LLC

Medical Assistant/Clinical Service Specialist

Aubery, TX

Vivo Infusion Certified Medical Assistant/Clinical Service Specialist:

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team at our New Facility in Aubrey, TX! In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center! As a Medical Assistant, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently. This location will require working on some days when no patients are scheduled, working alone to support administrative functions, and intake medical deliveries as needed.

Prior to facility opening training will be at Flower Mound, Denton, or McKinney Clinic. Training Reimbursement for traveling is included.

Compensation:

• Pay Range: $21-$23 per hour

• Bonus Plan Target: 5% Annually (Based on performance)

• Private Equity for the Greater Good-Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Life, Vision

  • Option for HSA w/ Employer Contribution

• 401K with Match up to 4%

• PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need.

• Wellness Reimbursement Program - $360 Annually, paid in 4 installments quarterly.

• Employee Referral Bonus - Uncapped

• Tuition Assistance Program

• Employee Assistance Program (Employer-provided)

• Short & long-term disability (Employer-provided)

• Life Insurance (Employer-Provided)

• Identity theft protection

• Pet Insurance

Employment Type, Schedule, FLSA Status:

• Full-Time

• Position Schedule: Monday- Friday | 8:00am - 5:00pm

• Travel may be required for training

• FLSA Status: Non-Exempt

Location: 26912 East University Drive Suite 200 Aubrey,TX 76227

Training Locations:

2560 Central Park AVE, STE 295 Flower Mound, TX 75028

209 N Bonnie Brae ST, Medical Office BLDG 3, STE 305 Denton, TX 76201

2709 Virginia PKWY, STE 100 McKinney, TX 75071

Reports to: Clinical Operations Manager

Primary responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatment's and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

• High school graduate or equivalent, req