Health System & GPO Analytics Director

ROLE SUMMARY

This role is responsible for GPO and Health systems analytics and insights, which operates in the US Hospital business that generates $1.6B+ in Net revenue annually with a complex portfolio comprised of 180+ molecules across 600+ NDCs across 300+ managed contracts, which are managed by 25+ customer facing health system/National GPO/Trade Directors.

Role Responsibilities

Customer-Facing Insights & Reporting

• Develop strategic, customer-facing reports for accounts with agreements and programs, enabling performance tracking and contract measurement in collaboration with RBDs, NGDs, and HSDs
• Translate complex financial and operational data into actionable models and insights that help customers evaluate Pfizer’s programs, contract offerings, and accelerate adoption and uptake
• Create impact reports to assess the effectiveness of initiatives led by Hospital leadership, portfolio teams, or HSDs

Customer Engagement & Strategic Support

• Contribute to customer meetings alongside HSD/NGD colleagues to present analytic findings or assist in resolution of customer challenges
• Provide recommendations to improve reporting accuracy, streamline processes, and enhance system functionality
• Act as a strategic partner to cross-functional colleagues, helping CFCs focus on customer needs by removing barriers and accelerating Pfizer’s responsiveness

Cross-Functional Collaboration

• Partner with teams across USMA (GAV), Rebates & Contracting, PCO, GBS, Customer Service, Portfolio, and Sales Deployment to align on strategies and deliver operational efficiencies.
• Design and launch pilot programs and innovative commercial models to drive customer impact.
• Lead national-scale programs and projects to successful completion, managing sustainable change in response to evolving market and customer dynamics.

Advanced Reporting & Analytics

• Produce specialized reports including:
  • GPO & Thrombin market share
  • Regional GPO contract performance
  • IDN margin reporting
  • Apexus and government performance
• Perform IDN GPP troubleshooting with Contract Strategy and Digital teams
• Champion the transition to SMART by becoming a Hospital BU SME and migrating appropriate reporting to the new platform.
• Develop new reports and ways of working for CFCs that leverage the AI capabilities of established Tableau and SMART reporting tools

Data Quality & System Integrity

• Validate and maintain IDN alignment in Alignment HUB using IQVIA and HSD insights for roster-based contracts.
• Triage HSD concerns related to customer setup, DEA/HIN updates, and GPO contract linkage using PRIME and other systems.
• Navigate and integrate multiple data sources including:
  • SMART (CDW), BOBJ, USMA Tableau (GPO, Value Stacking, IDN GPP dashboards)
  • GTCS/NEO, SAP Product Master, Alignment HUB
  • eSET membership and GPO management
  • Valkre

Operational Excellence

• Manage multiple concurrent workstreams with urgent, customer-driven deadlines.
• Continuously improve data accuracy, reporting simplicity, and system effectiveness.

Qualifications

• Bachelor’s Degree required; MBA or advanced degree in a related field preferred
• 8+ years of pharmaceutical/biotechnology experience
• 2+ years of hands-on commercial analytics or operations experience including broad background in consulting, business analytics, finance, health economics, marketing strategy, or equivalent set of experiences required
• Able to lead in a fast-paced environment
• Able to put innovation into action and foster a culture of collaboration and teamwork
• Ability to work with complex data sets
• Strong analytical and critical thinking skills to be able to do both qualitative and quantitative assessments
• Demonstrated track record of cross-collaboration and strong matrix team coordination/leadership
• Strong project management, time management, and coordination skills with cross functional teams of diverse colleagues in multi-disciplinary positions
• Demonstrated ability to achieve results across a matrixed organization
• Documented ability to lead innovation and develop partnerships to build on business opportunities and organizational capabilities
• Able to think big picture while also being disciplined and detail-oriented
• Strong organizational, communication, and interpersonal skills; able to access and influence various functional areas, and motivate groups to take action in a compliant manner
• Exceptional intellectual and analytical curiosity, a creative visionary who can