Senior Program Manager, Maternal Health

Job Description

Leads and manages the strategic and operational aspects of complex initiatives for the maternal health program. Leads and coordinates the cross-functional maternal health workgroup to meet program goals and accreditation requirements. Collaborates closely with project team members, business owners and sponsors to develop, implement and monitor initiatives.

What You'll Do

• Gathers input from across the enterprise, division, community, members and through competitive intelligence to identify opportunities, assess needs and develop strategic design of solutions. Ensures alignment of solutions across the enterprise.  

• Develops business cases, strategy concept designs and program requirements. Serves as a subject matter expert, routinely briefing leaders and key stakeholders on program goals and initiatives. 

• Develops project plans and recommendations in support of compliance objectives and leads implementation. Tracks and reports on the status of projects. Assesses project risks, develops mitigation and contingency plans. 

• Identifies analyzes and understands target audiences and their specific program needs. Develops and deploys marketing strategy to increase member engagement in maternal health programs. 

• Leads vendor identification, evaluation, selection and contract negotiations for new vendor relationships. 

• Manages and coordinates activities, analyzes datasets and writes population health reports to meet NCQA accreditation requirements. 

• Establishes and monitors performance metrics and goals for assigned programs, including process measures, outcomes measures, financial measures and methodologies for implementing programs. Documents and presents program results through operational reports, outcomes studies and presentations. 

• Owns and makes needed decisions to ensure the successful resolution of issues within the program to achieve milestones and program deliverables. 

• Incorporates evaluation planning into the overall strategy. Establishes key performance indicators for programs, including process measures, outcomes measures and financial measures. Ensure program is designed in such a way that these metrics can be collected and monitored.  

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What You'll Bring

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field (strategic planning and program management)
• In lieu of degree, 7+ years of experience in related field

Bonus Points

• Clinical experience in maternal health
• Health Plan experience preferred

What You’ll Get 

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community  

• Work-life balance, flexibility, and the autonomy to do great work   

• Medical, dental, and vision coverage along with numerous health and wellness programs   

• Parental leave and support plus adoption and surrogacy assistance   

• Career development programs and tuition reimbursement for continued education   

• 401k match including an annual company contribution   

• Learn more   

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that