Exemption Status:

United States of America (Exempt)

$115,142 - $161,200 - $207,257

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Essential Functions and Responsibilities include the following. Other duties may be assigned.

• Works with cross-functional teams including Senior Leadership to develop, execute and manage strategic plans, solution roadmaps and customer experience strategy.
• Develops and maintains solution roadmaps
• Responsible for developing and supporting solution road maps, consumer journey maps, customer experience strategy and implementation of business process changes required to execute that strategy.
• Responsible for implementing analytics and measurement capabilities and for reporting key product metrics.
• Stays current with PBM and healthcare industry trends to integrate into the above referenced deliverables.
• Serves as liaison with the Information Technology group to resolve issues, and guide development.
• Participates in cross-functional teams to provide input into product/solution modifications and development of new product features based upon customer/user input, and technology directions.
• Monitors the overall development schedule and partners with cross-functional teams to ensure on time delivery of product solution releases.
• Provides product and system demonstrations to prospective and existing clients and acts as an SME in answering questions and highlighting key system capabilities.
• Lead product launches, ensuring seamless execution across marketing, sales, and customer engagement channels.
• Create compelling value propositions that translate complex technical capabilities into business benefits.
• Develop demand generation campaigns and support sales enablement efforts.
• Collaborates with business partners to agree on functional specifications and operational readiness criteria.
• Partner with Management, Sales, and Marketing teams to align strategies with business goals.
• Work with technical teams to translate product capabilities into market-ready messaging.
• Define and track key performance indicators (KPIs) for product marketing success.
• Models and cultivates behaviors that achieve business success, including collaboration, accountability, and ownership.
• Achieves service commitments, including sustainable, measurable, accurate, reliable, and timely execution of service deliverables. Operates to high standards and develop new ideas for improving organizational performance.
• Partners with other MedImpact business units to effectively resolve customer issues and inquiries, implement new business, design solutions that meet the mutual needs of MedImpact and our customers. Actively participates as a key member of cross functional workgroups, teams, and committees as assigned.
• Promotes and engages in continuous improvement by developing and documenting business processes and measuring results. Identifies and leads the improvement opportunities in assigned work groups and business processes. Seeks out and actively participates in business initiatives that contribute to service excellence.
• Utilizes planning, prioritizing, and organizational skills to effectively manage the assets, tools, and processes necessary to achieve business objectives. Provides recommendations for the acquisition/development or enhancement of equipment and systems necessary to support the business in an efficient and quality manner.
• Maintains co