Senior Analyst, People Change Management

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What you'll be doing

The Sr. Analyst, People Change Management (PCM) is responsible for supporting the development and execution of change management strategies and plans to ensure successful adoption of organizational changes. This role involves working closely with project teams, stakeholders, and other PCM team members to identify change impacts, develop communication and training plans, and monitor the effectiveness of change initiatives.

KEY ACCOUNTABILITIES

Change Management Strategy

• Drives the development and implementation of comprehensive people change management strategies and plans.

• Implements change management methodologies and tools to ensure consistent application across projects.

• Provides recommendations and best practices to project teams to enhance change adoption.

Stakeholder Engagement

• Manages stakeholder analysis to identify impacted groups and develop tailored engagement plans.

• Drives effective communication and engagement with stakeholders by coordinating with project teams.

• Facilitates workshops and meetings to gather feedback and address concerns from stakeholders.

Communication and Training

• Develops communication plans to ensure clear and consistent messaging throughout the change process.

• Creates training materials and resources to support stakeholder readiness and capability building.

• Delivers training sessions and provides ongoing support to ensure successful adoption of changes.

Monitoring and Reporting

• Tracks progress of change initiatives and identifies areas for improvement.

• Reports on change management metrics and outcomes to project teams and senior leadership.

• Conducts impact assessments to evaluate the effectiveness of change management activities.

Risk Management

• Identifies potential risks and resistance points related to change initiatives.

• Develops mitigation strategies to address identified risks and ensure smooth implementation.

• Escalates significant risks to senior leadership as necessary.

Continuous Improvement

• Drives the identification of opportunities to improve people change management processes and tools.

• Collaborates with the PCM team to share best practices and lessons learned.

• Contributes to the development of PCM methodologies and frameworks.

Leadership and Mentoring

• Leads small teams or project workstreams to execute change management activities.

• Mentors junior team members and provides guidance on change manageme