Firefly Solution Consultant Specialist

The Firefly Enterprise Solutions team is seeking a visionary Firefly (FF) Solution Consultant (FF SC) to solve critical client problems using Adobe’s innovative creative GenAI solutions. Collaborating with fellow Adobe creative and marketing visionaries you will develop innovative solutions for to our customers’ most complex problems. This role involves working across various groups, such as Product Marketing, Product Management, Engineering, and Professional Services as the voice of the field and helping drive innovation for Adobe. You will also customize sales plays, use-cases, and design technical approaches to showcase the value of Adobe Creative API based GenAI technologies in customers' workstreams. Strong knowledge of Adobe enterprise solutions, both Creative and Customer Experience Orchestration is critical.

Job Responsibilities

• Use in-depth product knowledge to provide technical expertise to sales staff and customers through Discovery, Presentations, and Solution Demonstrations.

• Assist the sales staff in assessing potential application of Adobe solutions to meet customer needs and coordinate preparation of detailed product specifications for solution development and implementation.

• Partner with Adobe Account teams as overlays, aligning directly with Product Specialists to set strategy, vision, and technical solutions for GenAI opportunities.

• Drive the technical ecosystem to understand customer needs, match them to Adobe technology, and communicate the value this solution will deliver to the customer.

Skills Needed

• Strong executive presence, interpersonal and presentation skills.

• Outstanding discovery skills and ability to lead whiteboarding sessions.

• Consistent track record in ideation and innovation.

• Proven experience selling complex software solutions.

Domain Knowledge

• Knowledge of marketing systems and their applications in business.

• Familiarity with key industries (e.g., Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) and key industry trends is a plus.

• Familiarity with the creative industry and standard methodologies is a bonus.

Technical Skills

• Understanding of Adobe’s Customer Experience Orchestration solutions such as AEM and Workfront.

• Strong knowledge of Creative Cloud Tools (e.g., Photoshop, Illustrator, InDesign, Video, 3D).

• Understanding of API integrations is critical.

• In-depth experience with low-code development platforms (e.g., Microsoft Power Apps/Automate, Workfront Fusion, Mendix, Zoho Creator).

• Experience with JavaScript/REST/Java or PHP/API level integrations.

Anticipated Activities

• Participate in architecture design discussions.

• Collaborate with an extended team of business, technical, and process experts.

• Build and deliver presentations, demonstrations, and other documentation at the “C” level.

• Project confidence and competence in all customer interactions.

• Apply problem resolution and critical thinking skills to address customer needs.

• Handle your own schedule and be responsive and dedicated to customer success.

• Up to 40% travel

• Bachelor's degree or equivalent experience (creative/technical fields preferable)

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture,