Inside Sales Rep - Physical Security

About the Role

As an inside sales representative, you will serve as the primary strategic liaison for a defined portfolio of accounts. You’ll own daily communication, deepen executive‑level relationships, and proactively drive revenue and margin growth across your region. By developing tailored, client‑specific solutions, you will help strengthen customer loyalty and position TD SYNNEX as a trusted technology partner.

In this role, you'll not only support customers—you’ll also lead from within. You will coach Inside Account Representatives (IARs) and Inside Account Executives (IAEs), mentor peers, and serve as a resource for navigating complex challenges. You’ll bring seasoned judgment, a solutions‑oriented mindset, and the confidence to collaborate across internal teams and leverage TD SYNNEX leadership when needed.

If you're a strategic, people‑centric sales professional who thrives in fast‑paced environments and enjoys shaping impactful customer relationships, this position offers a clear path for career growth.

What You’ll Do

Strategic Customer Leadership

• Own day‑to‑day contact for assigned accounts, building deep, trusted relationships across all customer levels—including executives.
• Travel up to 25% to lead customer meetings, attend strategic events, and engage top clients in person.
• Develop strategic account plans that align customer objectives with TD SYNNEX offerings.

Drive Revenue, Profitability & Regional Growth

• Lead revenue and margin performance for your region, ensuring sustainable business growth.
• Generate new opportunities through outbound calling efforts and targeted outreach to prospective customers.
• Understand P&L metrics and make informed pricing decisions, partnering with leadership as needed.
• Own regional P&L holistically, making transactional decisions that optimize profitability.

Deliver Complete, Value‑Driven Solutions

• Demonstrate expert knowledge of the TD SYNNEX value proposition, solution portfolio, and supporting Business Units.
• Proactively present relevant cross‑portfolio solutions based on customer goals.
• Identify and expand strategic projects and initiatives within the region.

Cross‑Functional Collaboration

• Build strong internal partnerships with vendor management, finance, purchasing, and operational teams to deliver seamless customer experiences.
• Use sound judgment to resolve complex customer issues and escalate appropriately.

Team Leadership & Mentorship

• Coach, mentor, and guide Inside Account Reps (IARs) and Inside Account Executives (IAEs) on sales practices, processes, and solution strategies.
• Provide day‑to‑day direction to team members to support productivity and customer satisfaction.
• Step in to support or cover Sales Manager responsibilities as needed.

Business Planning & Strategic Execution

• Develop and present strategic business plans to leadership, highlighting customer opportunities, regional trends, and growth strategies.
• Lead financial strategy for non‑RFP proposals, shaping competitive and profitable solutions.

What We’re Looking For

Experience & Education

• 5–8+ years of relevant sales, account management, or client‑facing experience.
• Bachelor’s degree preferred; equivalent experience and education considered.

Core Skills & Competencies

• Strong communication skills with the ability to engage senior‑level leaders and influence outcomes.
• Advanced critical thinking, problem‑solving, and decision‑making abilities.
• Skilled negotiator with the ability to promote and sell ideas persuasively and reach win/win solutions.
• Proven leadership ability—capable of mentoring others, facilitating group conversations, and promoting team effectiveness.
• Excellent organizational, time‑management, and multitasking skills with a track record of delivering results under pressure.
• High attention to detail, accuracy, and professionalism.
• Strong interpersonal skills, including empathy, diplomacy, and the ability to work effectively across diverse identities.
• Ability to independently manage sensitive information and navigate complex or confidential matters.
• Proficiency with relevant computer applications (CRM tools, spreadsheets, word processing, databases) at an intermediate to advanced level.
• Ability to stay focused, alert, and engaged during periods of high workload.

Professional Qualities

• Adaptable, resilient, and solution‑oriented in dynamic environments.
• Strategic thinker with the ability to act tactically when necessary.
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