ACOM DWS UI INVESTIGATOR

Position Number: 22093616 
County: Pulaski 
Anticipated Starting Salary: $36,154.98 
Reemployment 

 

 

Position Summary

 

The UI Investigator is responsible for performing a variety of tasks that are standard or regular support duties within an assigned department or program. They will be responsible for setting up Employer Unemployment Tax accounts.  This position will be responsible for calculating the rates for each upcoming tax year for Employers accounts. This position may also assist in other areas that may need assistance. This position is governed by Generally Accepted Accounting Principles, state and federal laws and agency/institution policy.

 

Education and Professional Work Experience

 

Minimum Qualifications

 

The formal education equivalent of a bachelor's degree in business administration, public administration, or a related field; plus, two years of experience in processing or adjudicating claims.  

 

Preferred Qualification

 

Proficiency in all Microsoft Office products is preferred, especially Microsoft Excel and Word. The candidate must effectively communicate orally and in writing.  Organizational skills are required, with attention to detail. Must be proficient in basic accounting and billing.

 

Knowledge, Skills, and Abilities

 

• Knowledge of research and analysis techniques and methods.
• Knowledge of work-related subject area.
• Knowledge of state and federal laws regulating specialized DWS program areas.
• Knowledge of Microsoft Office products.
• Ability to plan, organize, and oversee the work of subordinates.
• Ability to research and analyze related work program information.
• Ability to develop, recommend, interpret, and apply policies and procedures.
• Ability to interpret and apply federal and state laws and regulations.

 

Job Responsibilities and Expected Results

 

1. Provide assistance in resolving operational and administration issues; identify issues and conduct research to find alternative solutions; make and assist in the implementation of recommendations.

 

1. Read, understand, follow, and comply with verbal and written instructions. 

 

1. Consistently and timely read and respond to electronic mail.

 

1. Read, comprehend, and effectively apply federal, state, and agency policies, procedures, and administrative guidelines to facilitate processes.

 

1. Collaborate with management staff and employees to share and receive updated information regarding new initiatives, issues, or to resolve problems.

 

1. Collect and analyze data to compile reports as requested.  Generate and complete weekly and monthly reports by specified or negotiated deadlines.

 

1. Apply features of Excel to design\format spreadsheets and create accurate formulas.