Supervisor, IT Service Delivery

Job Summary: Plan, organize, and supervise staff assigned to implement and maintain organization-wide integrated data systems including networks and software applications operating on various platforms. 

Essential Job Duties and Responsibilities:  

• Plans, organizes, and supervises staff for the implementation and maintenance of integrated data systems, networks, and software applications.

• Oversees organization-wide IT infrastructure, ensures seamless operation on various platforms. 

• Safeguards compliance with organizational policies and industry standards.

• Collaborates with cross-functional teams to achieve integrated and efficient data systems. 

• Provides strategic direction for IT initiatives and technological advancements.

• Monitors and optimizes network performance to meet organizational objectives.

• Stays current with industry trends and recommends technology upgrades as needed. 

Education and Experience Requirements:  

Bachelor’s degree in Computer Science, Digital Programs, IT Systems, or related field. Advanced or Master’s degree in related field preferred.  6 years’ experience in IT Management or related position. 8+ years’ experience preferred.  Certifications in big data analytics or coding programs such as Python, JavaScript, or C++ is a plus.  

Knowledge, Skills, and Abilities: 

Work Environment: 

• Frequent exposure to manufacturing facilities with seasonal hot and cold temperatures, dust, and some chemical fume exposure. 

• Ability to sit comfortably for prolonged periods of time. 

• Occasional travel as the job may require visiting customers and project sites.  

Work Environment: 

• Work is performed in a climate-controlled office setting. 

Disclaimer: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may chan