Lead Site Reliability Engineer - Remote

The Work

ICF is supporting California State Government customer applications, which are built with Sitecore and React components. The delivery team consists of delivery support, front and back-end developers, UX/UI designers, content strategists, SMEs, business analysts, testers, and infrastructure and security professionals. The team works in 2-week iterations (10-week program increments) to develop new features, functionality, and modernization supporting both Information Technology and Marketing roadmaps.    

Responsibilities:

• Design, build, and support high availability cloud application infrastructure
• Treat security as a first-class citizen, designing for it initially and considering it in every decision thereafter
• Deploy and support the deployment of the telemetry required to monitor applications effectively
• Ensure that the team has the tools it needs to effectively diagnose incidents as they happen and/or during later forensic analysis
• Establish yourself as a trusted advisor to clients as well as product and application engineering teams
• Design and implement CI/CD Pipelines
• Assist application engineers in supporting and maintaining their own CI/CD Pipelines
• Help younger engineers level up their skills
• Work directly with stakeholders and team members to set and manage expectations throughout the life of the project
• Operate within an agile development process

Required Skills and Qualifications:

• Must reside in the continental United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)
• As a contractor to federal or state governments, you may be required to complete additional background screenings at the time of hire or any time thereafter as requested.
• 5+ years deploying and operating highly trafficked, high visibility projects in cloud computing environments
• 3+ years automating CI/CD pipelines
• 3+ years deploying via one or more infrastructure management patterns, e.g., immutable infrastructure, canary deployments, blue/green deployments, etc.
• 2+ years writing infrastructure as code, ideally Terraform, Chef, or ARM templates

Preferred Skills:

• 1+ years managing and deploying Docker images to containerization platforms like ECS, Fargate, Kubernetes, etc.
• Experience working with Sitecore and C# websites.
• Basic understanding of SQL for database testing.
• Knowledge of version control systems (i.e. Git).
• Certification with Microsoft Azure is a plus
• A commitment to automation and uptime
• Expertise architecting complex systems
• Expertise managing system interactions and integrations
• Expertise with networking protocols, tools, and troubleshooting
• An ability to problem-solve even in unfamiliar circumstances
• An ability to self-manage and communicate work priorities; DevOps work often involves collaborating on previously unknown problems
• Strong oral and written communication skills and the willingness to use them
• A strong sense of ownership and engagement

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: