SENIOR COMPLIANCE ANALYST (HSMV COMPLIANCE EXAMINER)- 76002897

Requisition No: 841898 

Agency: Highway Safety and Motor Vehicle

Working Title: SENIOR COMPLIANCE ANALYST (HSMV COMPLIANCE EXAMINER)- 76002897

 Pay Plan: Career Service

Position Number: 76002897 

Salary:  $42,307.20 Annually 

Posting Closing Date: 11/29/2024 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Dealer Services

 

Career Service (CS) Opportunity

 

*Open Competitive Advertisement*

 

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

 

Contact Person: Angela Kelly, angelakelly@flhsmv.gov

 

 

The Origanization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers

 

Duties and Responsibilities

This position reports directly to the Regional Administrator and is authorized to implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region.  This position is authorized to monitor the opening, investigation, resolution, and closing of consumer complaints, maintaining appropriate liaison with headquarters and other pertinent jurisdictions and review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval, and to communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services.  This position will serve as the on-site training coordinator for their respective region field office providing hands on training to office staff.

 

Knowledge, Skills & Abilities

• Skill in the operation of a personal computer to include Microsoft Word and Excel.
• Ability to communicate effectively with internal and external customers.
• Ability to prepare an investigative report.
• Ability to work independently.
• Ability to prepare correspondence and prepare reports.
• Ability to establish and maintain effective working relationships with others and deal with the public in a tactful and courteous manner.
• Ability to research and apply motor vehicle titles and registration policies, regulations, and procedures.
• Skill in using Florida Real-Time Vehicle Information System (FRVIS).
• Basic knowledge of automotive parts, repairs, and mobile homes.
• Ability to operate a motor vehicle.

 

Preferred Qualifications

Preference will also be