Manager I GBD Special Programs, LTSS/Service Coordination (RN, LSW, LCSW, LMHC)

Anticipated End Date:

2025-10-04

Position Title:

Manager I GBD Special Programs, LTSS/Service Coordination (RN, LSW, LCSW, LMHC)

Job Description:

Manager I GBD Special Programs, LTSS/Service Coordination (RN, LSW, LCSW, LMHC) - South East Indiana

Location: State of Indiana - South East Indiana Area. The ideal candidate will live in Floyd, Clark, Scott, Washington, Crawford, Orange, Vanderburgh, Warrick, Posey, Spencer, or Gibson counties. 

Office Requirement: This position is Field Based. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Manager I GBD Special Programs, LTSS/Service Coordination will be responsible for supporting the development, implementation, and coordination of a comprehensive health care program in which members' needs are identified, including physical health, behavioral health, social services for a special product/programs such as long term service and supports (LTSS), for both Medicare and Indiana Medicaid.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Directs and oversees Care/Service Coordination program operations in support of corporate and health plan management, specifically the PathWays for Aging program.

• Directs and collaborates with functional managers to develop and implement the steps necessary to manage program operations.

• Participates in cross-functional workgroups created to maintain and develop LTSS Care/Service Coordination under the PathWays program.

• Evaluates program operations to improve efficiency of Care/Service Coordination operations, financial return, customer service, and provider engagement.

• Develops, communicates, and monitors program schedule, budget, and resources plan.

• Manages resource utilization to ensure appropriate delivery of care to members and adequate coverage for departmental tasks and job responsibilities.

• Hires, trains, coaches, counsels and evaluates performance of direct reports.

Minimum Requirements

• Requires a BA/BS and minimum of 5 years experience in a related field, including minimum of 1 year leadership/management experience; or any combination of education and experience, which would provide an equivalent background. 

Preferred Skills, Capabilities, and Experiences:

• 3 years of healthcare case management experience is highly preferred.

• Prior experience in Long Term Services and Supports (LTSS), Medicaid Waiver programs or with the program population is highly preferred.

• Current unrestricted Indiana license such as RN, LSW, LCSW, or LMHC strongly preferred.

• MS in the health field (for example, nursing) preferred.

• Service delivery coordination, discharge planning, or behavioral health experience in a managed care setting preferred.

Job Level:

Manager

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of ma