Public Area Attendant - VOCO - The Shelby, Myrtle Beach

Public Area Attendant 

At The Shelby, we don't just maintain facilities—we craft unforgettable experiences. As a Public Area Attendant, you'll play a key role in creating memorable moments for our guests by ensuring that all public areas are clean, organized, and hotel spaces are in top condition. Your commitment to ongoing sanitation, disinfecting, and to detail will keep everything for our hotel germ free, in line with hotel and brand standards. More than just a cleaner, you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections. 

ABOUT OUR COMPANY 

VOCO, an IHG Hotel  

VOCO, IHG’s fastest-ever global brand expansion, embodies its Latin roots with the meaning “to invite” and “call together,” reflecting a charming and approachable nature. Each VOCO destination celebrates its unique locale, while maintaining a distinct and consistent style. Guests can enjoy a blend of local flair and personal touches, combined with a relaxed, unstuffy atmosphere that promises memorable experiences.  

VOCO - The Shelby Myrtle Beach blends modern elegance with coastal charm, offering guests an unforgettable stay. Our boutique hotel promises personalized service, stunning accommodations, and a warm, inviting atmosphere. We’re not just a place to stay; we’re a destination that celebrates the unique spirit of Myrtle Beach. 

Renovation to be completed by Spring 2025. 

ABOUT THE ROLE  

The Public Areas Attendant is responsible for maintaining the cleanliness of the Lobby, Pool, Public areas, back of the house and offices. In addition, the Public Space Attendant refreshes and maintains the cleanliness of the public bathrooms around the hotel and performs special projects for the Housekeeping Staff and does so without disrupting any of the daily functions of the hotel or without disturbing guests. 

SCOPE OF WORK + TEAM (Director of Housekeeping/Supervisor) 

• Reports to Director of Housekeeping/Executive Housekeeper/Housekeeping Manager 

• Supports Housekeeping team  

RESPONSIBILITIES  

• Walk all assigned areas at beginning and end of shift; remove newspapers, pick up and replace towels in pool area, empty trash containers, and ash urn in public areas into proper containers. Dusts all tables, lamps, and ledges in all public areas and corridors and other assigned areas. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. 

• Maintains supply levels in the public areas, i.e. pads and pencils, toilet paper, and Kleenex. Maintains and cleans all public washrooms, checking twice each hour. Makes routine checks of all public areas to ensure cleanliness. Maintains the cleanliness of all windows, glass, and doors in public and employee areas. 

• Checks elevators, pool area, mops floor, cleans carpets, and polishes brass as necessary. Maintains elevator tracks. Performs cleaning tasks in public areas, including vacuuming, sweeping, moping, and collecting garbage. 

• Clean public and employee restrooms and showers. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. 

• Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventive or other maintenance issues in public areas or guest rooms. 

• Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Follow all company and safety and security policies and procedures. Report all guest issues and complaints to management 

• Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management. 

• Coordinate with Housekeeping Supervisor on work priorities, provide assistance, attend meetings as required by management. 

• Perform special projects and other responsibilities as assigned. 

Qualifications 

Prior Experience: 

• 1+ years Previous housekeeping experience. 

Subject Expertis