Personal Banker Roving Dade -Broward East District, FL

Job Locations:

• Skylake Branch:  1798 NE Miami Gardens Dr, North Miami Beach, FL 33179

• Hollybrook Branch:   8900 Pines Blvd, Pembroke Pines, FL 33024

• Emerald Hills:  4600 Sheridan St, Hollywood, Fl 33021

• Embassy Lakes Branch:  2603 N Hiatus Road, Cooper City, FL 33026

• Lakeside Town Shoppes Branch:  5830 N University Drive, Davie, FL 33328

• Pembroke Pines North Branch:  702 N University Drive, Pembroke Pines, FL 33024

• West Pembroke Pines Branch:  12440 Pines Blvd, Pembroke Pines, FL 33027

• Sheridan & Federal:  1600 Sheridan St, Hollywood, Fl 33020

• Aventura South Branch:  18545 Biscayne Blvd, Aventura, FL 33180

• Aventura North Branch:  2929 Aventura Blvd, Aventura, FL 33180

• Hallandale Beach Branch:  1201 E Hallandale Beach Blvd, Hallandale Beach, FL 33009

• Hollywood Hills: 3325 Hollywood Blvd, Hollywood, Fl 33021

• West Hollywood Branch:  6015 Washington St, Hollywood, FL 33023

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.

About this role:

Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division.  Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role you will:

• Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies

• Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs

• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially

• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications

• Receive direction from managers and exercise judgement within defined policies and procedures

• Develop understanding of bank products and services to connect to customers' needs

• Interact with customers to demonstrate care and build relationships

• Provide appropriate options for bank products and services to customer

• Refer customers' financial needs to other bankers and partners as needed

• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems

• Experience proactively engaging with customers through outreach via phone or email

• Ability to educate and connect customer to technology and share the value of mobile banking options

• Ability to help customers succeed financially by offering introductions to additional team members as appropriate

• Experience working with others on a team to meet customer needs

• Experience fostering and developing strong customer relationships

• Ability to build stro