Senior Manager - Client Engagement

The Senior Manager, Client Engagement will be responsible for building trusted relationships with employers across the South Division resulting in increased value-based care membership and patient volume.  This position will identify, outreach to, and build on-going relationships with employer executive teams, coordinating education and sales events, employer sponsored wellness and health screening events and promote Providence during employer open enrollment events.  The Senior Manager will develop, coordinate and execute all aspects of the plan, partnering across the organization, manage per diem staff and track outcomes of events ensuring successful achievement of growth goals. The Senior Manager will handle consumer lead collection, identify systems to automate on-going engagement, and to drive growth by partnering with marketing and communications.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence California Regional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications: 

• Bachelor's Degree in Business, Healthcare Administration, Marketing, Engineering, Clinical Science, or related field or equivalent educ/experience
  • 7 years relevant work experience
  • 2 years supervisory or managerial experience
• 5 years of experience with a health insurance, health system or consulting firm
• 5 years of Professional sales experience and/or
• 2 years of Account management experience in healthcare setting
• Experience in health insurance sales and marketing to employers
• Demonstrated success in event planning and coordination
• Demonstrated experience with Customer Relationship Management (CRM) methodologies, systems, and on-going utilization

Preferred Qualifications:

• Master's Degree - MBA/MHA or a Master’s degree in a related field
• Six Sigma/Lean Certification

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.