TRiO Support Advisor - Part-Time

The Student Support Advisor is responsible for assisting in the implementing of grants or special projects as directed by the appropriate Grant/Project administrator, college administration and under the parameters established in a grant or partnership agreement. The individual is also responsible for working with various constituencies that may include employers, agencies, students, College personnel, and other community partners consistent with the goals of the grant/project.

Hourly Wage = $15.00

• Engage identified students in conversation to determine their specific backgrounds and academic aspirations.

• Guide and monitor students’ progress in issues such as orientation, course selection and online courses navigation.

• Act as the main point of contact for all inquiries and problems regarding academic issues.

• Contact new students to conduct learning preparedness assessments and communicate course information and required course materials.

• Evaluate students’ abilities, interests and personalities, aiming to provide regular guidance and support activities.

• Provide timely response to students’ inquiries to ensure that their problems or issues are timely resolved.

• Acclimate new students to the learning environment by leading webinars and orientation calls.

• Provide advice to students on the institute’s administrative matters such as registration, withdrawal, course materials and financial aid.

• Create and maintain accurate and complete student enrollment records by following the institute’s laws and regulations.

• Identify at-risk behaviors in students and coordinate efforts to secure additional support and counseling for them.

• Implement re-engagement initiatives to bring inactive students back into their initial choice of programs.

• Facilitate students’ requests for assistance by arranging additional academic tutoring services and referring them to appropriate individuals or departments.

• Analyze acquired student data to identify triggers that indicate a need for proactive outreach, aiming to obtain a better understanding of challenges and success.

• Other duties as required or requested by the Director of TRIO Services.

Minimum of one (1) year experience working with diverse populations. Good oral and written communication skills. Appropriate technical, computer literacy, teamwork and time management skills are essential. Demonstrated ability to work with diverse populations and a willingness and ability to travel is required.  Bachelor’s degree preferred.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.