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The Supervisor, Mail Order/OTC Pharmacy Distribution processes and dispenses or directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Supervisor, Mail Order/OTC Pharmacy Distribution works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Supervisor, Mail Order/OTC Pharmacy Distribution resolves problems related to department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures. Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature.  

• Supervises a team of Pharmacy Technicians 

• Coordinates and provides day-to-day oversight of team to ensure performance and quality standards are met

• Holds team members accountable for following established policies

The position reports to the Manager, Mail Order Pharmacy Distribution

Use your skills to make an impact
 

Required Qualifications

• 2 or more years of experience as a Pharmacy Technician OR call center experience in a pharmacy OR any factory/warehouse setting experience

• Must have an active registration/license with the Board of Pharmacy in the state of Florida OR the ability to become registered within 6 months of hire

• Strong communication & problem-solving skills

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Leadership experience or any leadership related experience to include coaching and developing associates formally or informally

• Bachelor’s degree

• National Certification through PTCB or CphT (ExCPT/NHA)

Additional Information

Work Hours: 8-hour shift Monday-Friday with shifts to be determined based on business need

• Overtime (Can include weekends-Saturday and/or Sunday) based on business needs

Work Style: Onsite: (CenterWell dispensing Center) 11010 Florida Crown Dr. Suite 200 Orlando, FL 32824

HireVue Statement: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$59,300 - $80,900 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patien