Senior Manager, Patient Insights & Navigation (Uro-Oncology - West)

Job Description:

Job Description:

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

Ferring is on a mission to transform the treatment of bladder cancer with a novel, first-in-class intravesical gene therapy for Non-Muscle Invasive Bladder Cancer that provides patients with an alternative to bladder removal surgery. Our Uro-Oncology team is expanding with a variety of rewarding opportunities in commercial, medical affairs and technical operations. If you are energized by the prospect of bringing the benefits of cutting-edge science to meet the needs of patients, we may have the perfect role for you.

We are seeking a Senior Manager, Patient Insights & Navigation (Uro-Oncology – West) to join our team. This is a remote position that will be responsible for improving accessibility, timing, and availability of applicable Ferring products for customers and patients as they move through the treatment journey. Key responsibilities will include coordinating information flow and tracking and monitoring cases in real time as they move from initiation to administration. This position will develop insights into the patient journey and make recommendations to improve processes, communication, and hand-offs. This position will work closely with all field team members and leadership.

This position could be based in Parsippany, NJ or remote and will have working hours aligned to the field teams in the Eastern or Central time zones.

This is your opportunity to play an important role in making available to patients a novel product that has the potential to revolutionize the treatment of bladder cancer!

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

• Integrate with Ferring Access Support
• Monitor case progress and work with field team members
• Develop case database and analyze case outcomes for reporting; design and develop reports
• Coordinate and lead regular status meetings with appropriate leadership to review learnings
• Identify gaps and barriers that are impacting treatment journey
• Support onboarding of new hires as needed
• Analyze and interpret datasets to inform business decisions
• Share appropriate insights (as applicable) to inform brand strategy
• Develop strong working relationships across functions and serve as a key business partner
• Follow all policies related to working with patient health information

Requirements:

• Bachelor’s degree
• 5+ years of pharmaceutical sales, marketing, business insights, or patient access experience is required within pharmaceutical or biotech industry
• Experience or proven ability to problem solve, demonstrate strong business acumen, to advance a business case with sense of urgency.
• Strong understanding of buy and bill dynamics (commercial & Medicare), reimbursement, and the impact on offices and hospitals
• Highly developed communication skills with the ability to story-tell using data and influence leadership in a way that can bridge gaps among multiple stakeholders
• Knowledge of compliance and legal matters related to the pharmaceutical industry (including Fraud and Abuse laws and the PhRMA Code) strongly encouraged
• Project management skills
• Understanding of and experience with working with patient information
• Highly proficient in Microsoft Office applications (specifically Excel and PowerPoint)
• Strong analytical skills with ability to analyze and present data
• Thrives in a fast-paced environment
• Comfortable working on a matrixed team
• Travel 25% of the time to internal meetings and home office

This position could be based in Parsippany, NJ or remote and will have working hours aligned to the field teams in the Pacific, Mountain, or Central time zones.
 

Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning