Accounts Receivable Lead

Company Description

Sirtex Medical is a global healthcare business with offices in Boston, Sydney, Germany, and Singapore, working to improve outcomes in people with cancer. Our current lead product is a targeted radiation therapy for liver cancer called SIR-Spheres® Y-90 resin microspheres. More than 100,000 doses have been supplied to treat patients with liver cancer at more than 1,300 medical centers in over 50 countries. 

At Sirtex, we’re transforming our industry through our leadership with interventional oncology and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. We offer stimulating careers and development, encourage innovation, and strive for excellence in everything we do. We will always foster a diverse and inclusive workplace, in which our global teams are united by an unwavering commitment to improve the quality and longevity of patients’ lives by providing innovative interventional oncology solutions. 

Here, you will be a vital contributor to our inspiring and bold mission.

Job Description

Ensure timely payment of customer accounts through various activities:

• Responsible for reducing delinquent account balances and DSO by leading and directing collection efforts via phone calls, statement distribution, and processing adjustments as necessary.
• Monitor and manage the A/R mailbox, providing the highest-level customer service regarding collection and customer accounts issues by responding to customer requests in a timely manner.
• Contact customers verbally or through written communications and document those interactions in the CFE Software tool.
• Provide customers with documentation such as invoices, monthly statements, purchase orders and proof of delivery.
• Keep the sales organization informed of Accounts Receivable performance by region through providing reports and leading monthly status meetings to accelerate cash collection.
• Communicate, follow up, and effectively work with Sales, Customer Service, Supply Chain and other departments, as needed, to resolve discrepancies, short and slow payments ensuring timely receipt of documents pertaining to customer accounts and orders. Recommend accounts for credit hold and escalate issues to the legal department, as needed.
• Ensure that customer contact information for collection is up to date in SAP and CFE Software tool.
• Coordinate collection activities with 3rd party collection agency (CFE).
• Ensure that CFE collectors have up to date sales organization contacts (ASD, RSM)
• Update bi-weekly DSO dashboard comments for the Americas region.
• Recommend and implement process improvements to optimize cash collection.

Maintain customer accounts by reviewing outstanding balances and account adjustments, reconciling and resolving discrepancies and disputes as they pertain to outstanding balances.

Post all Cash receipts in SAP daily (including bank lockbox, ACH and wire deposits).

Calculate and record bad debt reserve adjustments as part of the monthly financial close process.

 Ensure invoices and credit notes are sent on a timely basis.

 Support other finance requirements, as needed, such as reviewing the revenue tracker (ie. Dose log) for action items.

Drive standardization of AR processes through proper documentation, process improvements, and communication.

Assist in completion of audits (i.e., half-year, year-end, sales tax, internal).

Perform special projects as assigned.

Qualifications

• 8+ years of experience at collecting Accounts Receivable in relevant industry.
• Solid knowledge of billing and collection procedures.
• Basic understanding of accounting principles.
• Proactive, result-oriented, strong organization and time management skills.
• Personable, energetic, responsive, confident and honest.
• Self-starter and the ability to work as part of a team.
• Excellent verbal and written communication skills. Research and analytical skills.
• Knowledge in Microsoft Office Suite
• Knowledge of SAP is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

Do you want to be part of something bigger? A team whose impact stretches across the globe making a real difference to the quality of people’s lives.  Sirtex recognizes that well-being, financial health, and work-life balance are crucial for our employees to achieve personal success. 

Sirtex offers qualified candidates:

• Diverse and flexible work arrangements to achieve the optimum balance between work and personal responsibilities.
• A culture of respect, diversity, collaboration, and innovation fostering inclusiveness and superior performance.
• Attractive compensation and benefit packages whic