Accounts Receivable Coordinator

COMPANY OVERVIEW: Together We Soar!

Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Florida’s Top Workplaces.

Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values!

JOB SUMMARY: Your Flight Plan!

The Accounts Receivable Specialist is accountable for all processes and workflow that lead to the timely payments of owner payments. Workflow will include accurate and timely processing, audit, documentation, owners’ communication, and payment management of all owner accounts.

RESPONSIBILITIES AND DUTIES: Ready to Fly!

Billing & Invoicing

• Generate and distribute monthly/quarterly/annual assessments, rent, or lease invoices to homeowners/tenants.
• Apply late fees, interest, and special assessments in accordance with association governing documents or lease agreements.
• Prepare and send statements of account for delinquent balances.

Payment Processing

• Post payments received via lockbox, ACH, credit card, checks, or online portals.
• Reconcile daily deposits with bank statements and accounting software.
• Ensure funds are applied to correct property/unit, association, or owner account.

Collections & Delinquencies

• Monitor aging reports and track outstanding receivables.
• Send reminder notices, late letters, and pre-lien notifications per association/management policy.
• Coordinate with collections agencies or association attorneys for liens, foreclosure actions, or legal filings.

Owner/Tenant Communication

• Respond to homeowner/tenant inquiries regarding balances, charges, and payment plans.
• Provide account histories, ledgers, and payment confirmations upon request.
• Have a clear understanding of billing procedures and governing document requirements.

Reporting & Recordkeeping

• Maintain accurate AR records within property management/accounting software (VMS).

Compliance & Internal Controls

• Follow Fair Debt Collection Practices Act (FDCPA) and association/tenant law requirements.
• Ensure secure handling of sensitive owner/tenant financial information.

Collaboration

• Work with property managers to resolve owner account disputes.

REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed!

• Ability to meet deadlines, and multitask in a fast-paced environment
• Excellent oral and written communication skills
• Proficient in Microsoft Office
• Community Association Management accounting software experience a plus

PREFERRED EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s degree in business administration, accounting, finance or minimum two years of accounting/accounts receivable experience

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest!

• This is a largely sedentary role
• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Ability to lift up to 15 lbs

BENEFITS: The Perks of Eagle Pride!

At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan.

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