Accounts Payable Assistant, Payments Processing

 Equity Residential, an S&P 500 real estate investment trust and a leader in residential real estate, is seeking a detail-oriented and collaborative financial professional to join our Augusta Accounting team. In the role of Accounts Payable Assistant, you will support the day-to-day financial operations by ensuring the accurate and timely payment of invoices while proactively resolving billing inquiries with residents and vendors. Your attention to detail and commitment to service will help maintain strong financial controls and support our property teams in delivering a consistently exceptional living experience.

WHO YOU ARE

• A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others. 
• Organized and Confident. You are flexible, composed, and able to prioritize multiple tasks and deadlines simultaneously while confidently interacting with individuals across all levels of the organization. 
• Motivated. You invest extra energy to reach your goals.
• A Solution-Oriented Team Player. You are united with teammates, follow through on commitments, and let co-workers and business partners know that they matter.
• Energetic and Positive. You are an outgoing, gregarious brand ambassador who motivates and excites others to elevate their performance.

WHAT YOU’LL DO

Property Issues & Reconciliation (60%)

● Communicates with property regarding SODA Payments and billing issues.

● Assists with phone calls from vendors and internal customers with questions 

regarding payments.

● Researches and resolves issues in a timely manner, according to established

department procedures.

● Escalates items to appropriate supervisors/departments when applicable.

● Reviews invoices for accuracy regarding credits and underpayments.

● Returned SODA checks – contacts properties/recipients for correct remit addresses

and re-mails checks accordingly.

● Researches refund checks received from vendors

Payment Processing (30%)

● Matches checks to required remittance

● Researches open checks

● Submits Stop payments and voids as needed.

Communications (10%)

● Supplies vendors/properties with supporting documentation to resolve billing issues

in compliance with established department guidelines.

Other Duties/Projects

● Assist coworkers and management in special projects as needed.

● Files information as defined by Division Controller.

● Other duties as deemed necessary and/or assigned by management.

REQUIREMENTS

• The ideal candidate will have a High School Diploma or equivalent.
• Some office experience, some mailroom experience and data entry skills are helpful.
• email and telephone communication skills required.

Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together. 

Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver – provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.

Equity Rewards

When you join Equity Residential, you won’t be treated as simply another employee — you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing. 

We recognize that everyone has different needs outside of work. That’s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid t