AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Accounting Specialist 1

Job Location:

Address: Division of Business and Finance (DBF)
801 E. Jefferson Street, Phoenix, AZ 85034

Posting Details:

Salary: $43,777.97  

Grade: 16

Closing Date: Open Until Filled

Job Summary:

The Division of Business and Finance (DBF) is looking for a highly motivated individual to join our team as an Accounting Specialist 1. This position will post daily KidsCare and Freedom to Work premium payments and reconcile, prepare and process daily deposits. Additionally, this position is in the DBF Call Center related to Premium Billing issues and responds to telephone inquiries, records comments on screens in Premium Billing System and follows-up on problems and issues.

This position may be available for remote work within Arizona (3 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

 

Major duties and responsibilities include, but are not limited to:
• Receive inbound calls related to Premium Billing issues, respond to telephone inquiries, record comments on screens in Premium Billing system and follow up on problem issues. Advise the Premium Billing Supervisor of projects, areas of responsibilities and any operational or customer problems.
• Research and enter into AZ360 unidentified imaging lockbox payments. Post daily receipt of premium, Hospital assessment payments and in-house payments for AHCCCS premium billing programs.
• Conduct research, prepare and process returned NSF for ACH, Image Lockbox and check free to include adjustments in AHCCCS Premium Billing System, initiate collection letters to members, fund adjustments and tracking of replacement cashier's checks and money orders.
• Assist with tracking Remote Payment Online (RPO) and monitor credit card receivables from Visa, MasterCard and monitor funds deposited from members' bank accounts.
• Reconcile, prepare and process daily deposits including archiving for RPO, walk-in payments and Image Lock-box. Enter the daily deposits into AZ360. Notify Bank of America lock-box staff of status of daily work; resolve any lock-box payment problems with Bank of America.
• Conduct research, review findings and provide a resolution for AHCCCS members assessed a monthly premium who have called or written concerns, issues or problems. Resolution can be provided verbally or in writing. Responsible for professional customer satisfaction.
• Analyze financial data for preparation of journal entries for AHCCCS premium billing programs. Enter into AZ360 to include claims (refunds) and corresponding fund transfers, update AHCCCS Premium Billing System.
-Respond to bank correspondence by analyzing and researching bank errors in posting of ACH and RPO.
• Verify the monthly premium billing credit balance report and determine which members are due premium refunds versus those members who have paid in advance, update journal, AZ360 and premium billing system and mail warrants to members timely and accurately.
• Process and maintain the ACH transitions, ensuring files are prepared (syst