Accounting Integration Specialist

Who We Are:
We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.

What We’re Looking For:

We’re looking for an exceptional Accounting Integration Specialist who will be responsible for guiding new clients through the payroll and accounting training and functions during the onboarding and ongoing use of Aspire Software. This position will engage clients in various forums to ensure they are successfully implementing best practices in the accounting and payroll functions of Aspire.  This Accounting Integration Specialist will actively work with our clients as they implement and use our end-to-end business management software

What You’ll Do: 

• Work with the Director of Implementation to carry out and maintain our objective of high client satisfaction.

• Provide our clients payroll and accounting training during the implementation process as it relates to the Aspire Software system.

• Work with a team of Implementation Managers during the set up and sync of various accounting and payroll systems.

• Assist clients in the alignment of the Chart of Accounts (COA) in their accounting system as it relates to the integration of Aspire best practice set up.

• Learn best practice with end of month close process using the EOM Checklist.

• Ensure clients understand the logic of exporting and processing payroll.

• Work with clients to learn about their business and how it relates to Aspire.  The accounting team will provide support with common sense business advice for the practical use of Aspire.

• Manage the client in achieving total satisfaction and a return on investment.

• Complete and document training after each stage of deployment (using checklists) and communicate certification to the client.

• Hold classroom style training sessions to provide additional guidance on the proper use of Aspire during and after the implementation period in relation to accounting best practices.

• Assist the accounting team with the documentation of Aspire Best Practices as it relates to the accounting and payroll areas of Aspire.

• Appropriately communicate organization information through team meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

• Troubleshoot accounting-related client issues with Aspire to pinpoint cause, establish reproducible conditions.   Focus is on business processes and clients’ ability to apply the Aspire system to their effective operation.  The AS will assist with troubleshooting as needed.

• Foster a spirit of teamwork and unity among Aspire members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the Aspire team to succeed.

What You’ll Need: 

• 5 - 6 years of business experience analyzing complex problems with proven results influencing business outcomes

• 3+ years of demand generation experience, ideally within growth-stage company environments

• B2B SaaS experience and strong familiarity with Inbound Demand Generation funnels

• Experience working with xDR (MDR/SDR/BDR) sales development teams

• Ability to lead by influence, especially working cross functionally with sales and marketing leaders

• Strong analytical and problem-solving skills, including using measurement and analyzing large datasets to gain insights and drive business decisions

• Demonstrated ability to prioritize activities effectively; focus on critical few, communicates and aligns conflictin