Account Supervisor

Imagine a workplace where your expertise is valued, your ideas spark change, and creativity fuels innovation. Fingerpaint Group is a vibrant blend of individuals, a full spectrum of life science solutions, and a culture that thrives on originality and a shared commitment to pushing the boundaries of what’s possible. Never Paint by Number isn't just our motto—it's how we work—collaboratively and creatively. If you're ready to bring your passion to a team that sees beyond limitations, we want to hear from you.

Objectives of This Role:

This role requires extreme attention to detail and strong organizational skills. You’ll be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. We’ll require you to work with other agency account leaders to facilitate optimal client service and a quality experience. This role will increasingly be involved in the strategic direction of a single brand while mentoring and encouraging junior staff. People both inside and outside the agency look to the account supervisor to get the job done.

Duties and Responsibilities:

• Ability to think strategically, creatively, and collaboratively
• Excellent understanding of the digital marketplace and ad formats
• Highly effective communication skills
• Ability to effectively work with multiple team members?
• Management of junior staff
• Demonstrate solid presentation skills
• Maintain strong and solid client relationships, elevating any issues to senior management
• Foster a collaborative environment on the account, working closely with all departments.
• Key day-to-day client-facing member of the account team
• Take responsibility for the development of projects
• Responsible for understanding all tools/processes necessary for a well-running account (workflow process, creative briefs, financial management, etc)
• Assist in SOW development; able to draft SOW with direction (descriptions, tactics, budgets, and timelines) while collaborating with management
• Collaborate with the project management team to manage project budgets and provide financial tracking
• Support the account team in brand plan development, engaging appropriate team members accordingly
• Understand all the tactics for the brand and identify any additional gaps in marketing tactics
• Support the account team and participate in workshops and brainstorming meetings internally and with the client
• Communicate strategy and tactical plans effectively across the team
• Develop strategic and actionable project briefs and project palates
• Actively monitor the headlines for current brand and competitor news, trends, and white space opportunity 

Job Requirements:

• 4 to 6 years of pharmaceutical advertising agency experience
• Demonstrate strong written and verbal skills
• Media experience is a plus
• Bachelor’s degree
• Familiarity with pharmaceutical medical, legal, and regulatory (MLR) review processes and systems
• Understand FDA rules/regulations and the life cycle of a brand
• Active client service management, working directly with clients and executing projects
• Strong multitasker: ability to run multiple projects, priorities, and client demands
• Solid grasp of brand operations: understanding the nuts and bolts of the account (brand style guide, PRC process, key data, etc)
• Solid understanding of Veeva systems and client requirements
• Understand industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc)
• Understand brand fundamentals (positioning, messaging, creative concept) and how they all work together
• Understand market research methodology and approaches
• Understand the brand’s/account’s key customers
• Understand competitors and advocacy groups for each account/brand
• Understand the role and use of analytics
• Understand the core strategic elements of the development of a multichannel strategy
• Understand capabilities within the media group and Shift

Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.