Account Supervisor

We are currently looking for a Account Supervisor to join one of the M+C Saatchi Group's specialist divisions, M+C Saatchi World Services. This division partners with governments, civil society, foundations, academia, and the private sector, to work on the critical issues of our time, including the climate emergency, national security, social justice, conflict prevention, and sustainable development. We provide a fully integrated, end to end service, combining multi-discipline communications teams with subject matter experts, across the world. Our work is domestic and global, often affecting the most vulnerable in society, with international activity orientated towards conflict affected or developing countries.

This role is based out of our New York office (based in Manhattan) and requires a minimum of three days in the office.

PLEASE NOTE: This is an upcoming position in our Account Handling team. We are building an active pipeline for when this role goes live. Please submit your CV if you would like to be considered within the next 3 months.

ABOUT THE ROLE

• To work on range of social change communications projects
• Support all aspects of our existing work, and any other contracts that become active over the course of employment, to ensure project delivery at the highest quality possible, on time and within budget.
• Assist your line managers and others in the wider team in project delivery from encompassing all aspects of a communications campaign life cycle and the agency at large.

Specific Responsibilities:

The Work:

• Obsess about the work: is it the best it can be? Is it on brief? Is it going to deliver the business impact that we want it to? You should be taking responsibility for the quality and consistency of our creative output, always pushing to be even better
• Trust your instincts and lead the team and the client to do the best work possible. That may mean pushing back internally or to the client. It may mean revisiting the brief and starting again. It may mean trying something that’s never been done before. Be brave.
• Lead by example by sharing your passion for good work – inspire your team by taking them to an exhibition. Share your favourite pieces of work each week. Proactively check in with your creative team to see how they are getting on with the brief outside of reviews. Your team and your clients will love you for it and the work will be better as a result.

The Agency:

• Oversee all large-scale production i.e. Film, Digital and integrated campaigns with the support of your juniors.
• Be confident in preparing fee proposals for review with your AD and to discuss with clients
• Be the lifeblood of the agency - stepping into a leadership role for the first time; managing to directing, you should be actively involved in shaping the agency, thinking of new initiatives, ways of working, ways to make it even better
• Take an active role in nurturing and developing talent within the agency and embracing your role as a mentor to more junior members of the department.

Relationships:

• Have a very close working relationship with the creatives, strategists, researchers and producers on their business. Talk to them. Spend time with them outside of the day-to-day running of the account. Involve them in the strategy upfront so that they feel part of the solution. These partnerships will be critical to your success as an Account Supervisor. If they aren’t strong, the work will suffer
• Have a strong working relationship with your key clients, from the more junior clients up to the Senior Managers or above if appropriate. Anticipate client needs and always think two steps ahead to head off potential problems and take advantage of opportunities. The stronger your relationships with them, the more enjoyable your job will be, the happier your team will be and the better the work will be. It’s all about trust. You need to earn it and prove yourself
• Be effective at managing up, ensuring the more senior members of your team can prioritize elsewhere, knowing you have the day-to-day management of the account covered.
• Invest time in making sure your team are happy and supported. They look up to you so remain calm under pressure and a positive force who leads by example and keeps spirits high when times are tough. Identify when they need help and initiate steps to do so.

Strategy:

• Have a clear understand of the broader strategy on the sector in which you work and take an active role in shaping the individual project briefs with your strategist.
• Be familiar with research insights, previous campaign evaluation and the impact that has on live projects. Be able to talk confidently and clearly