Position Title:

Account Representative - Local Government

Salary Range:

Candidates may be considered for either level of position depending on qualifications and experience.
Salary is commensurate with position and experience.

Account Representative: Grade 5, exempt, $56,558.07 - $73,525.50 per fiscal year.
Senior Account Representative: Grade 7, exempt, $64,753.34 - $84,179.33 per fiscal year.

Job Description Summary:

This position is responsible for generating revenue by representing Sourcewell’s enterprise solutions. This position will utilize a relational approach to establish and differentiate themselves as a trusted advisor. This position will also represent Sourcewell at industry tradeshows, conferences, and networking events, and implement strategies to increase use of Sourcewell’s enterprise solutions.

Job Description:

Essential Duties and Responsibilities

Assist Account Executives with a regional strategic plan to achieve or exceed goals for assigned accounts.

• Assist the Account Executive team by researching and qualifying new leads, and nurture existing leads.

• Collaborates with the Account Executive team to identify potential leads for new opportunities and schedule meetings on behalf of the assigned account executive team members.

• Research and understanding of enterprise solutions and be familiar with their function and purpose to expand awareness of compatible contracts, products, or services.

• Accurately document participants' interactions, concerns, and resolutions in Salesforce to track and analyze trends, feedback, and to manage sales opportunities.

• Research and have a basic understanding of government structure and legal requirements of assigned region as it relates to positioning Sourcewell's solutions.

Communicate regularly with participating agencies.

• Complete outbound calls with new participating users of assigned accounts to understand their needs and provide an overview of Sourcewell solutions.

• Respond to phone, email, and chat inquiries in accordance with service level delivery standards.

• Communicate with participating users to understand their needs and make account updates within Salesforce.

• Coordinate flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell contract or solution.

• Attend industry trade shows, conferences, and networking events to enhance brand visibility and expand professional connections.

• Serve as a co-presenter and assist Account Executives with presentations at industry tradeshows and conferences.

• Facilitate training or product demonstrations for assigned accounts virtually and in person.

• Coordinate the flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell solution.

Participate in continuous improvement efforts for the Account Representative team.

• Provide technical expertise, application administration, and training on Salesforce and other account related systems to the team.

• Participate in the development of standard work instructions, policies, and procedures related to the position. 

Other duties as assigned.

Additional Job Description:

Required Qualifications

• Associate's Degree in a relevant field AND one (1) year of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience, OR

• A combination of related post-secondary and/or professional education/training and demonstrated relevant work experience equivalent to a total of three (3) years.

• Experience working in a business environment. 

• Strong communication, problem-solving and organizational skills

• Experience serving internal or external customers

In addition to those listed above, required qualifications for the Senior Account Representative position include:

• Associate's Degree in a relevant field AND two (2) year of experience in sales management, PYL management, business development, account management, client relations/development, or other directly related experience, OR

• A combination of related post-secondary and/or professional education/training and demonstrated relevant work experience equivalent to a total of four (4) years.

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