Jobs and Careers

Account Manager

Indianapolis, United Statesfull_timeVerifiedPosted 1 Feb 2024

About the role

JDA Worldwide is a full-service agency specializing in brand, campaign, PR and digital for high-growth brands. Headquartered in Indianapolis, JDA maintains a rich history of serving national brands with international impact. The agency is a regular member of the Inc. 500|5000 for fastest growing companies in the U.S. and an Indiana Chamber of Commerce “Best Places To Work”. Our team is a rare combination of dedicated, courageous, and collaborative professionals that you won’t find anywhere else. Come join us!

Our team is seeking an experienced marketing Account Manager to add to its growing Indianapolis team. This person will be the day-to-day contact for client relationships, for both non-profit and for-profit companies. They will interface with all areas of the agency and be responsible for navigating complex agency projects from beginning to end. Leading the charge on the tactical utilization of the client’s strategic plan will be part of your measurable objectives. You must have remarkable communication skills, be positive, fast-paced, detail oriented, and flexible. Consistent with our culture at JDA, this person must have a constant desire to learn new things, possess an excellent work ethic, excel at communication, and have a heart to serve.

Friendly people, beautiful offices, and incredible clients make it enjoyable to come to work at JDA. Our culture fosters growth, and we have top-notch employee perks and benefits. Some noteworthy examples may include flexible work schedules, company-wide meetings, exceptional benefits, safe harbor 401k match, and abundant snacks in all offices.

Responsibilities:

Lead contact for day-to-day client relationships
Acts as agency expert on clients and their business
Manages creative process, both internally and with clients: drafts proposals/estimates, writes creative strategies, engages internal team, manages timeline, presents work to client in tandem with creative team, manages production, and ensures client satisfaction of all deliverables
Collaborates with Research/Strategy departments to manage, facilitate, prepare and present research reports and strategic plans
Ensures that deadlines are met and projects are delivered on budget
Possesses advanced knowledge and expertise in paid media strategy
Initiates and manages all phases of jobs (research, strategy, media, creative, and production) within agency management system
Works closely with members of the project management team, creative teams, other account managers, vendor partners, and is always willing to pitch in and help a team member in need
Is proactive in all aspects of internal and external communication
Travels as needed related to accounts assigned
Ongoing commitment and passion for new business development
Stays current with advertising/media related news, trends, popular culture, and exhibits forward thinking strategies to meet the ongoing needs of our clients

The responsibilities are many, various, and not limited to those written in this document.

Requirements

B.S./B.A. degree
1-4 years recent experience in a similar industry; agency experience highly preferred
Loves working for a high growth & fast-moving organization
Proven ability to strengthen and foster client/vendor relationships
Stickler for details
Excels at managing process and organization
Self-guided problem solver
Has a grasp of financial management related to client budgets and sales
Strong negotiation skills
Flexible and fast-paced
Above average knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Experience using project management software; Asana platform experience is a plus
Excellent written and verbal communication
Comfortable or experienced engaging with the non-profit or faith-based market segments is a plus