Account Manager I (Onsite)

Account Manager I (Onsite - 5 days per week onsite in Irvine, CA)

Overview:

A successful Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn,and 3) drive billing collection efforts. The right person will have a strong background in consultative selling skills, project management, and analytical capabilities to be able to provide insights to their clients on how to maximize their performance on the platform.

The impact you'll make:

• Manage a book of business where revenue & retention goals are met and exceeded.
• Based on the client & market data, provide insights & recommendations to your clients on how to grow their business with Weedmaps marketing solutions.
• Collaborate with your assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility.
• Increase your client’s proficiency & usage of the Weedmaps platform through your training.
• Conduct regular business reviews, sales presentations, product demonstrations.
• Be the steward of your client data hygiene by updating & maintaining the CRM (or any other designated locations) on your calls, meetings, contact info, current license, and up to date on billing payments.
• Proactively communicate billing updates to drive collection efforts as necessary.
• Relay feedback from clients to improve our products and process to increase client success.

What you've accomplished: 

• BS / BA Degree or equivalent experience.
• Minimum 1 year of experience in digital sales or account management; client/customer facing role.
• Proven track record of hitting goals and revenue targets.
• Data-oriented, analytical sales approach.
• Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum (and not always just to appease in the moment).
• Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively.
• Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment.
• Strong planning and organizational skills with a clear attention to detail and process oriented.

Bonus Points:

• Experience in the cannabis industry

The base pay range for this position is $67,000.00 - $84,000.00 per year

2025 Benefits for Full Time, Regular Employees:

• Physical Health benefits: Medical, Dental & Vision:
• Employee - employer paid premium 100%
• Company contribution to a HSA when electing the High Deductible Health Plan
• For plans that offer coverage to your dependents, you pay a small contribution
• Mental Health benefits:
• Free access to CALM app for employees and dependents
• Employee Training
• Mental Health seminars and Q&A sessions
• Basic Life & AD&D - employer paid 1x salary up to $250,000
• 401(k) Retirement Plan (with employer match contribution)
• Generous PTO, Paid Sick Leave, and Company Holidays
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings - including a company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Family planning/fertility
• Identity theft protection
• Legal access to a network of attorneys
• Paid parental leave

Why Work at Weedmaps?

• You get to work at the leading technology company in the cannabis industry
• You get to play a meaningful role in helping to advance cannabis causes, including helping improve the lives of patients who rely on the benefits of cannabis
• You get an opportunity to shape the future of the cannabis industry
• You get to work on challenging issues in a collaborative environment that encourages you to do your best 
• You get to work in a casual and fun environment; no fancy clothes required, but you are free to dress to the nine