Account Manager - Extended Care (Field Based)

The Extended Care Account Manager role is a field-based support position within Cardinal Health’s Extended Care organization that operates in close alignment with the commercial sales team. The Account Manager supports the advancement of the Medical segment product portfolio by executing against implementation plans, reinforcing solution-based selling strategies, and helping drive adoption across the U.S. Non-Acute marketplace. This position supports a diverse product portfolio, including medical devices such as nutritional delivery pumps and disposable supplies like incontinence products, serving the long-term care market. The role partners closely with the Field Sales Team, Strategic Accounts Team, and marketing groups to support growth initiatives, coordinate day-to-day account activities, and ensure a consistent, positive customer experience.

Responsibilities

• Develop expertise in features, benefits and value of assigned
  product portfolio and present these to clinical and economic call points utilizing situational sales methodology

• Build consultative relationships with clinicians, supply chain
  partners and end users. Maintain positive working relationships with Distribution. Maintain active presence at top accounts.

• In-service accounts by demonstrating product applications,
  functionality, and ensuring customers are competent in product usage.

• Maintain knowledge of the current industry/competitive landscape including healthcare economics, reimbursement, competitors and competitive products etc.

• Attend and participate in sales meetings, training programs, conventions, and tradeshows as directed

• Regular overnight travel required for attendance of regional and divisional events including customer meetings and presentations, customer education, training meetings, and national sales meetings

• Complete all required administrative tasks including expense management, new business forms, etc.

• Responsible for contract compliance related to capital equipment

• Conduct patient/resident sizing in long term care/nursing homes related to absorbent hygiene (adult briefs/protective underwear). Provide product
  support, demonstrating comfort and professionalism in direct patient-facing situations, while maintaining patient/resident dignity.

• Meet or exceed required field activity metrics set by sales leadership

• Utilize digital technology platforms and data to analyze region and effectively target accounts

• Effectively document field activity related to region pipeline via CRM platform

• This role requires extensive travel, approximately 80% of the time with frequent overnight stays

• Candidates must be able to travel anywhere within the United States on short notice, often with less than 24-hour notice

Qualifications

• Bachelor’s degree preferred or equivalent experience

• 1-2 years of relevant experience, ideally in healthcare or sales

• Strong communication, presentation, and relationship-building skills

• Demonstrates strong prioritization, planning, and organizational skills,
  consistently completing tasks on time.

• Ability to thrive in a highly dynamic, fast-paced, field-driven role

• Comfortable working in clinical environments with direct patient interaction

• Self-starter who is passionate about healthcare

• Strong presentation skills

• Ability to develop and maintain productive working relationship

• Demonstrated ability to multi-task, attention to detail, and ability to prioritize

• Ability to successfully engage and interact with customers

• Proficiency in digital applications and remote selling technologies (i.e., Word, Excel, PowerPoint, Salesforce.com.)

• Adept at listening and articulating in both oral and written communication

• Excellence in process management and organizational agility

Anticipated pay range: $65,000 - $76,000

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay