Account Manager- Energy Efficiency

Account Manager- Energy Efficiency 
Location: Metro Detroit, MI (Remote – Home Office with Local Travel)  

Ready to make a difference? 
Come join our team as an Account Manager supporting clean energy programs across communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to build and manage relationships with contractors, developers, builders, building owners, and key community stakeholders aligned with energy efficiency products and services. You’ll design/implement program field outreach strategies and plans. Other responsibilities include outreach in scheduling and communicating with stakeholders in the energy efficiency sector.  

Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area. 
Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs? Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today!  

How We Work:
Our success stems from collaborative efforts. We provide our team members with opportunities to learn, grow, and excel in their careers at ICF. We maintain a balanced environment that fosters both teamwork and autonomy, allowing you the flexibility to manage your schedule efficiently. 

Why you will love working here: 

• Quality of life:  Flexible workplace arrangements, work-life balance, employee wellbeing programs  
• Investment in the community:  Donation matching, volunteer opportunities  
• Investment in you:  Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning  
• Any many, many more *Ask your recruiter for more details!  

What you will be doing: 
As an Energy Account Manager, you will work with all levels of our team, including our most senior technical specialist, program operations manager, field inspectors, and IT support group. Some of your responsibilities will include:  

• Primary program field contact for HVAC and weatherization contractors in the utility network. Actively strengthening relationships with routine communication and in-person visits.  
• Coaching and training Trade Allies on best practices, audit resolutions, and technical subject matter relating to energy efficiency. This is done through in-person meetings with trade allies and distributor partners. You will travel to their office location and lead a group of people through a training class. 
• Performing desktop and field QA/QC to validate technical project data, ensuring compliance with requirements and process controls. This includes everything from working through a list of projects in an Excel spreadsheet to crawling in attics to measure insulation.  
• Assembling reports and creating presentations using many MS Office programs and industry-specific software tools. You will use Outlook, Dynamics (CRM), Excel, Word, PPT, and Teams on a weekly (sometimes daily) basis.  
• There will also be opportunities to attend trade shows, conferences, and other events to promote and represent the program offerings  
• Must have a reliable vehicle for local travel. Requirements are between 50% to 75% of the time. (reimbursement for mileage provided) 

What we need you to have (minimum qualifications):  

• Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)  
• 2+ years of related work experience   
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check  
• Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements 

Professional Skills:  

• Self-motivated and comfortable working both independently and as part of a fast-paced team  
• Presentation and public speaking skills, comfortable delivering information to new people  
• Work experience with Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook)   
• Expertise in business management, sales, building science, energy resources, or energy policy 
• Excellent verbal, interpersonal and written communication skills 
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