Account Manager - Building Automation Systems (BAS) & Controls

Company Information
McKenney’s is the Southeast’s most trusted name in facility construction, operation and maintenance. For over 75 years, our proven approach has ensured high-quality, energy-efficient solutions at every stage of a building—Design, Build, Controls & Monitoring, and Maintenance & Repair. We offer expertise in HVAC, process piping, plumbing, and building automation and control systems, as well as service and maintenance. We have our own in-house engineering, fabrication, installation and commissioning resources to ensure cost-effective delivery of the highest quality solutions.

JOB SUMMARY
The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit/upgrade project sales.

JOB RESPONSIBILITIES

• Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement.
• Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long-term loyalty.
• Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work.
• Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format.
• Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines.
• Cost control involves monitoring project expenses and implementing adjustments to stay within budget.
• Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations.
• Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on-time payments.
• Warranty administration includes managing post-project issues and ensuring prompt, effective resolution of warranty claims.
• Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals)
• Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards
• Promote and uphold McKenney’s safety absolutes, best practices, and company culture
• Participate in project planning and execution to maximize SQPCE performance
• Act as a company ambassador by marketing and promoting consistent and excellent project implementation
• Understand, practice, and promote all company values and operational procedures

• High school diploma or GED.
• 3 years of HVAC or controls services-related sales
• 5 years of building automation and control systems experience or vocational training.
• Must have basic experience in Windows or macOS environments, working knowledge of word processing, spreadsheets, e-mail, Web-enabled applications, and database software

• Controls service experience
• Bachelor’s Degree
• Sales and presentation experience

Knowledge, Skills, and Abilities

• Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e-mail, and Web-enabled applications.
• Calendar Management expertise.
• Advanced competencies in computer networking.
• Sales and CRM training with documentation
• People-focused, with high energy and a great attitude
• Self-motivated, team-oriented, and able to work independently
• Highly adaptable and able to respond quickly to changing customer demands
• Strong desire to provide excellent customer service with a genuine passion for the company and industry
• Excellent time management skills: able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiency
• Committed to accuracy, quality, and meeting challenging work goals and deadlines