Account Executive

ABOUT US

TribalScale is a global digital innovation firm that helps enterprises adapt and thrive in the digital era. Through Agile practices we build best-in-class digital products, transform digital products, and we elevate renowned startups. We are a hybrid company headquartered in Toronto with employees across North and South America. We work across a wide variety of platforms, including:

• Mobile & Web (iOS, Android)
• Voice User Interfaces (Amazon Alexa, Google Home
• Connected Cars and Homes
• OTT (Roku, Fire TV, Android TV, tvOS)

Join us on our mission to right the future!

YOU ARE:

• You are excited to achieve our ambitious new customer acquisition and revenue growth objectives.
• You are comfortable delivering a high volume of emails and calls each week, generating interest for new business, qualifying prospects, booking qualified meetings and working in partnership with our Account Executives.
• Passionate about the intersection of design and technology and strive to explore new meaningful interactions between the physical and digital worlds
• Autonomous, detail-oriented, quality-focused and a vocal participant in any group endeavour
• Committed to high impact, strategic, design- and data-driven innovation, and to making a meaningful and measurable contribution to the organizations in which you work
• Someone who strives in fast-paced, collaborative environments and are able to quickly switch gears between client work, internal initiatives, and supporting your peers

WHAT YOU’LL DO:

• Establish, maintain and manage relationships with customers by offering insightful and strategic input to their business
• Maintain an ongoing list of strategic target accounts, identify key players, and generate interest in TribalScale opportunities
• Source new sales opportunities through inboard lead follow-up and various outbound activities (cold calls, email, events)
• Maximize social media for prospecting
• Understand customer needs and requirements
• Keep up-to-date on market trends and technology to maintain industry credibility 
• Accurately forecast revenues; increase revenue for key accounts and ensure customer success
• Collaborate with our delivery team (design, product and engineering) to qualify and scope opportunities as necessary
• Support proposal writing process

WHAT YOU’LL NEED:

• 3-4 years of proven sales experience with a focus on the digital service industry or the industries listed below:
  • Automotive
  • Manufacturing
  • Fintech
• Existing network of contacts and potential partners from your industry experience
• Experience selling innovative digital design and development services for web, mobile and emerging technologies
• Excellent communications skills, able to craft written email communications at different levels of the sales funnel
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs, and negotiate costs and services
• Ability to multitask, prioritize, and manage time effectively
• Experience with CRM software and techniques (Salesforce, HubSpot, etc.)
• Proficient user of productivity tools; Slack, G Suite, Clickup

WHAT WE’D ALSO LOVE TO SEE:

• Bachelor's degree or equivalent an asset
• Passion for staying current with company offerings and industry trends
• Experience working in a variety of organizations (start-up, corporate, agency/consultancy)
• An understanding of generative AI’s impact on the world of today and tomorrow
• Experience as an entrepreneur, particularly in the SaaS world; we love people who’ve started their own ventures, big or small
• Savvy with quantitative analysis and a working knowledge of statistics
• Early adopter of new technology and gadgets

SALARY:

• $65,000 - $75,000USD

WHAT’S WAITING FOR YOU HERE:

• We are a diverse collective of people, and collaboration is key to our process.
• We don’t work for our clients, we work with them. We’ve helped Ford, Recipe, McCain, Manulife, Dish Network, ABC News, CBS Radio, the PGA Tour, CIBC, AAA, and more.
• Our team led the mobile revolution, and now we’re pushing the boundaries with emerging technology and we’re transforming companies.
• Everyone brings something valuable to the table and we empower each other to be a change-maker.
• We live by our values, meritocracy, empowerment, and transparency, and we recognize that diversity is our strength.
• Our mission is right the future and that informs every facet of what we do