Account Executive

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace:

 

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.

Summary of the Job:

 

Build Partnerships with Impact.
Work Ahead of the Curve.
Connect Customers to the Brands they Love.

We’re a Loyalty Customer-Led institution that is more than an issuer of credit cards. We specialize in providing comprehensive credit card programs that are backed by a sophisticated infrastructure that meets our partners' and customers' needs and includes marketing and sales access across 20,000 point of sale locations, touching 100 million brand loyalists and generates 157 million annual card transactions.

We want people with natural drive, a tenacity to succeed and who want to make a difference every day. In return, we will equip you with tools and training so that you can deliver the biggest possible outcomes. We are looking for an Account Executive to join our team during a time of significant growth and investment in our Partnership Division. Drawing on our 165 years of experience, you will build strategic partnerships that help connect customers to the brands they love.

The Account Executive will lead a collaborative effort that ultimately delivers credit card program solutions to assigned partners with a portfolio of $250mm or greater. They will be responsible for forging long-term relationships that enable us to meet and exceed the profitability and growth goals of our partners. They will also join with others across our diverse enterprise to optimize opportunities to meet partners needs. The right candidate will possess superior communication and organizational skills that allow them to engage in regular business updates with partners, set deadlines, execute priorities, and provide subject matter expertise on portfolio performance, partner contracts, and industry trends.

About This Role:

 

Key Accountabilities:

Responsible for ensuring the development, growth and retention of assigned brand portfolios, acting as senior relationship consultant to meet and exceed business expectations.

• Coordinate and lead regular, strategic, in-person business updates for assigned partners.

• Drive the formation and analysis of profit & loss reports for assigned partners.

• Assist in business development support as needed and lead others on assigned teams to solve complex problems.

• Develop cost/benefit analysis to set strategic business priorities to maximize growth, revenue and partner-satisfaction.

• Serve as a subject matter expert and for assigned partner contracts and portfolios.

• Develop and maintain a deep understanding of industry trends, both payments-related and otherwise, impacting the businesses of assigned partners.

• Develop and manage budgets and forecasts for new account growth & marketing expenditures for assigned partners.

• Responsible for ideation, setting road maps, go-to market strategies, product management and product development for assigned partner programs.

• Accountable for contract management

Act as a leader with internal cross-functional teams to ensure delivery of all items aligned to the partner strategy.

• Communicate proactively with all stakeholders and internal teams on all aspects of the partner relationship including:

  • Strategies of assigned partners and how their work fits in

  • Priority of work to be executed for assigned partners along with any changes or shifts

  • Industry knowledge and best practices as it relates to work for the partners

• Lead prioritization conversations for assigned partners and ensure internal teams are aligned appropriately

• Oversee internal partners to ensure day-to-