Account Executive III

Account Executive, Strategic Federal Accounts 

Who We Are 

We are a leading provider of media intelligence, narrative analytics, and strategic communications solutions supporting organizations across the public and private sectors. Our services bring together earned, owned, and social media insights to help organizations understand the information environment, shape narratives, and make informed decisions in real time. 

Within the public sector, we partner with government agencies and public institutions to support mission-critical use cases — including media monitoring, crisis communications, stakeholder engagement, and performance measurement. Our solutions are designed to operate in complex, high-stakes environments where clarity, speed, and accuracy matter. 

We take a platform + partnership approach, combining technology with expert support to deliver outcomes. By integrating data, analytics, and advisory services, we help our clients move from reactive monitoring to proactive, intelligence-driven communications strategies. 

Our team operates at the intersection of technology, media, and public sector mission — working closely with clients and partners to solve complex challenges and drive measurable impact. 

The Role 

The Account Executive is responsible for growing and expanding strategic federal relationships, with a focus on deepening engagement, increasing share of wallet, and aligning solutions to evolving agency priorities. 

This role is expected to build and maintain strong account plans, drive expansion pipeline within existing agencies, and consistently deliver against annual growth and retention targets. 

This role operates with a strategic account management and growth mindset — developing long-term relationships, identifying expansion opportunities, and aligning solutions to mission needs across multiple stakeholders and business units. The Account Director partners cross-functionally (Solutions Engineering, Insights, Product, Legal, Leadership, and external partners) to deliver differentiated, mission-aligned solutions. 

While expansion is the primary focus, the role also ensures high retention, client satisfaction, and continuity of service, serving as a trusted advisor across assigned federal accounts. 

What You'll Do 

• Own revenue growth, retention, and expansion across a portfolio of strategic federal accounts 

• Develop and execute multi-threaded account plans to deepen relationships and expand footprint across agencies and departments 

• Identify and drive expansion opportunities within existing accounts, including new use cases, additional teams, and cross-agency adoption 

• Build and maintain relationships with key decision-makers and influencers across Communications, Public Affairs, Digital, Procurement, and Executive Leadership 

• Serve as a trusted advisor, aligning solutions to agency priorities, mission objectives, and evolving requirements 

• Lead renewal strategy and execution, ensuring continuity while positioning for long-term growth 

• Partner with internal teams to deliver tailored solutions, executive briefings, and strategic recommendations 

• Suppor