Account Director

In a world where it’s never been harder for brands to capture and keep customers, experience is everything. An independent, global marketing agency, Ansira believes designing relevant, persuasive experiences for all the right moments is the only way to strengthen relationships, cultivate brand loyalists, and assure profitable growth. That’s why Ansira arms brands and their sales partners with solutions to make those experiences possible: strategy, performance marketing, loyalty marketing, martech consulting and integration, channel partner marketing, and local marketing activation. For more information, visit Ansira.com or LinkedIn.
The Account Director, Client Partnership is responsible for client success and growth across a group of clients. The AD is accountable for the overall partnership between Ansira and the clients in their portfolio, managing existing scope/account planning and delivery. This person brings together the right team of subject matter experts to drive account sales growth that expands our footprint and influences the client's strategy through knowledge, innovation, and thought leadership. A successful AD possesses strong leadership and creative problem-solving skills and identifies solutions that solve client challenges. The AD reports to the AVP.

What you will do:

• Understands how to onboard, mentor and delegate to a team of supervisors, managers and specialists.
• Manages team members (versus just managing the work of others) and takes the lead as “Career manager” for their direct reports, outlining expectations, career path, and developing training/coaching opportunities to develop future agency leaders. Proactively networks and recommends/recruits new talent to the agency.
• Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
• Proactive project management – proven ability to lead day to day projects front to end with minimal guidance without losing sight of the bigger picture/strategy (ability to plan and anticipate challenges, manage resources, bring cross functional team together, and maintain budgets/AR/Invoicing)
• Accountable for managing a client portfolio that delivers $2M - $5M annually 
• Accountable for identifying and managing the sales cycle for growth opportunities across owned accounts 
• Accountable for achieving revenue goals for accounts
• Responsible for managing account forecasting, scoping/billing, and revenue recognition. 
• Responsible for identifying and converting growth opportunities aligned with revenue growth goals 
• Strong understanding of the client's business, their context within the industry and competitive position, and how Ansira’s work has an impact 
• Understand the capabilities of all agency departments in order to effectively lead the Ansira team to identify, pitch, and convert sales opportunities 
• Accountable for ensuring the team working on their portfolio understand client goals in order to meet and exceed expectations and is a participant in internal and external ideation and brainstorming sessions  
• Exhibits a strong understanding of delivery across Ansira’s competency areas. Leverages this knowledge to build and fit into a client’s digital transformation agenda
• Help ensure the right team is in place to meet client account growth goals  
• Assists with gathering information for marketing proposals and other decks presented internally and externally 
• Manage monthly billing procedures; communicate any budget variances to clients and close any gaps. Manage accounts receivable process for past due accounts 

Background and Experience:

• Bachelor’s or Advanced degree in Marketing or related field
• 7+ years in an agency account management role  
• A “confident leader” comfortable speaking from a position of knowledge with clients and industry leaders. Strong storytelling ability is fundamental for this role 
• Experience in consultative selling and/or delivering digital/media marketing solutions for enterprise brands 
• Proven track record in cultivatingsenior client relationships
• Track record of growing accounts and supporting new business