Account Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $80000 - $95600 / year + 7.5% annual target bonus

Location: 1 Penn Plaza | Cisco office

Account Coordinator - JLL

What this job involves:

The Account Coordinator provides administrative and project coordination support to the account executive team. This role helps ensure efficient day-to-day operations, organized communication, and timely completion of deliverables. Responsibilities include supporting scheduling, managing travel and expenses, preparing materials, coordinating meetings and events, and assisting with client and vendor interactions.

The ideal candidate is organized, detail-oriented, and able to manage multiple priorities. This position requires professionalism, discretion when handling confidential information, and a hospitality-driven, service-oriented approach when supporting executives, clients, and internal stakeholders.

What your day-to-day will look like:

Executive Support:

• Provide wide-ranging administrative support to senior-level executives globally

• Schedule and manage complex calendars, appointments, and travel arrangements across different time zones

• Prepare briefing materials and background information for executive meetings with key clients and stakeholders 

• Prepare and submit expense reports on a regular and timely basis; reconcile all credit card charges accurately

• Serve as secretary at executive-level meetings, documenting minutes and action items, and exercising discretion with confidential information

• Perform office duties including shipping, scanning documents, and booking meeting rooms

• Identify opportunities to streamline administrative processes and improve efficiency

Communication & Project Management:

• Act as a project manager for special projects from the ground up, including programming, design, and implementation

• Maintain all project files, including budgets, meeting agendas, process documents, production schedules, and completed work

• Plan and execute strategic leadership team meetings, executive retreats, and client-facing events, including negotiating contracts with vendors

• Prepare and distribute communication pieces such as newsletters, announcements, bulletins, and presentations, including proofreading, stylizing, and ensuring accuracy

• Ensure that all materials present the JLL brand consistently and follow corporate brand standards

Client & Stakeholder Engagement:

• Anticipate and address the needs of stakeholders, providing proactive and responsive service

• Manage account vendors (branded goods, printing services, etc.) and source new vendors as needed

• Establish strong client relations by working with their needs in mind, build trust and respect with client to ensure satisfaction

Required Qualifications

• Minimum 2 years of experience in an administrative support role

• Bachelor’s Degree or equivalent relevant experience required

• Real Estate / Facilities Management or Project Management background preferred

• Advanced Microsoft office product knowledge – SharePoint, Outlook, Word, PowerPoint, Excel, Teams

• Excellent organizational skills

• Demonstrated attention to detail

• Ability to be successful in an ambiguous environment, shift gears comfortably, decide and act without having the total picture, can comfortably handle uncertainty

• Relates well to all people at all levels, demonstrating knowledge and professionalism

• Ability to learn quickly, open to change, and enjoys the challenge of unfamiliar tasks

• Able work independently and with minimal supervision

• Use time effectively and efficiently, can prioritize a broad range of activities and gets more done in less time than others

• Ability to speak and write clearly and concisely

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States wi