Accessibility Coordinator, Assistive Technology Senior

Job Summary/Basic Function:

Responsible for assisting Boise State University in meeting federal mandates regarding accommodating students with disabilities.

This position is not eligible for visa sponsorship.

This position is not eligible for hybrid/remote work schedules.

Department Overview:

The Educational Access Center provides leadership to the Boise State University community and guides the achievement of the university’s goal to improve educational access and student success for all students. The Educational Access Center empowers students with disabilities to accomplish their educational goals by facilitating access and promoting a welcoming environment.

Level Scope:

Recognized subject matter expert who knows how to apply theory and put it into practice with an in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes, and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices, and procedures.

Essential Functions:

● Complete intake interviews primarily for students who are blind, low vision, deaf, hard of hearing, or students with related print and auditory disabilities and determine the thoroughness/appropriateness of documentation.
● Facilitate student success and support a welcoming environment by excellence by administering and coordinating services for students with disabilities.
● Program support, development, and assessment.
● Monitor, assess, and implement developments in available assistive technologies.
● Train students and EAC staff on assistive technologies used on campus.
● Act as initial contact for students/faculty/campus department questions and concerns regarding accommodations and disabilities.
● Oversee creation and organize production of accessible materials.
● Act as a liaison for the Educational Access Center and stakeholders, particularly the IT Accessibility Committee and Deputy ADA Coordinator for Digital Accessibility.
● Communicate frequently with students to ensure understanding of the course accommodations, schedules, and program services.
● Facilitate faculty cooperation, respond to student concerns, and review course content and students' use of reasonable and appropriate accommodations.
● Adhere to regulations under the Americans with Disabilities Act.
● Maintain confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).
● Participate in professional development activities to continually improve/enhance current knowledge and skills related to accommodation services.
● Respond to staff or student concerns and provide assistance or escalate to a supervisor, as needed.
● Supervise student access assistants.
● Perform other duties as assigned.

Knowledge, Skills, Abilities:

● Knowledge of assistive technologies including, but not limited to:

o Accessibility software such as JAWS, Dragon Naturally Speaking, ZoomText.
o Assistive listening devices.
o Captioning.
o ABBY.

● Strong mediation skills and experience.
● Adaptability.
● Communications.
● Conscientiousness and responsibility.
● Continuous improvement orientation.
● Cross-cultural sensitivity.
● Dependability.
● Focus on customer service.
● Excellent oral and written communication skills.

Minimum Qualifications:

Bachelor’s Degree and 5 years of professional experience or equivalent relevant experience.

 Preferred Qualifications:

● Minimum 2 years of experience working with individuals with disabilities.
● Fluent in American Sign Language.
● Assistive technology certification.

Salary and Benefits: