Accessibility Analyst

Harness your expertise in accessibility and product development by integrating inclusive design principles, evaluating accessibility metrics, and collaborating across one of the world’s most innovative financial organizations.

At JPMorgan Chase, we are committed to creating accessible employee-facing products that empower all users. Our Accessibility Analysts collaborate with designers and technologists to ensure our digital properties are inclusive and meet the highest standards of accessibility.

As an Accessibility Analyst, you will play a crucial role in identifying and resolving accessibility barriers, ensuring compliance with Web Content Accessibility Guidelines (WCAG) 2.1 standards and other accessibility-related laws. Your expertise in HyperText Markup Language (HTML) code, assistive technology testing, and inclusive design principles will be instrumental in driving accessibility initiatives across the firm. In this role, you will be part of a network of Accessibility Analysts and subject matter experts from around the world. You will embrace leading-edge inclusive technologies and methodologies. Additionally, you will inspire product teams to follow best practices in accessibility.

Job responsibilities:

• Identify, document, and propose solutions for accessibility barriers based on WCAG 2.1 standards.
• Apply accessibility knowledge to a wide range of digital properties, including native mobile applications and digital documents.
• Collaborate with Software Engineers and User Experience (UX) designers in one-on-one or small group settings.
• Assist Senior Accessibility Analysts in training Software Engineers and UX designers.

Required qualifications, capabilities, and skills:

• 2+ years of relevant accessibility testing knowledge.
• Practical experience testing for WCAG conformance using screen readers, magnifiers, and other assistive tech tools.
• Ability to analyze code for accessibility issues in HTML/CSS/JS.
• Proficient knowledge of accessibility defects across various technologies, including Word, PowerPoint, and other document standards.

Preferred qualifications, capabilities, and skills:

• Experience with PDF/UA and other document standards 
• Mobile accessibility expertise on Android and iOS 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans