Lead Technician - Networking
Bosch Building Technologies North AmericaAbout the role
Job Summary: The Lead Technician works under the supervision of the Installation Supervisor and is responsible for overseeing the day-to-day activities of multiple technicians on assigned projects. This role requires strong coordination, hands-on involvement, and proactive project oversight from start to finish. The Lead Technician ensures quality installations, reviews project details before field deployment, monitors progress and completes the Close-out Job Package Checklist. Participation in project close-out meetings is required when necessary.
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Responsibilities:
- Review project requirements and installation plans with the project team
- Review, update, and redline documentation including floor plans, ceiling plans, conduit layouts, wall elevations, signal flow diagrams, power and heat load calculations, and cable schedules
- Perform installations and service work in accordance with company standards and best practices
- Ensure all safety protocols are consistently followed during project execution
- Complete projects within the estimated budget and timeline
- Coordinate equipment and company resources to support project needs
- Monitor and report any damage or issues with company vehicles and equipment and ensure proper return conditions
- Forecast material needs based on project milestones and communicate requirements with the Project Manager
- Verify material counts against project plans and coordinate delivery of materials to job sites
- Forecast labor needs and communicate staffing requirements with the Installation Supervisor and Project Manager
- Develop and communicate installation schedules to the project team
- Maintain ongoing communication with the Project Manager regarding project status, milestones, and schedule changes
- Notify the Project Manager of any material or scope changes resulting from on-site conditions
- Provide daily project updates to the Project Manager and Installation Supervisor
- Communicate clear expectations to team members and ensure task understanding
- Provide quality control oversight for technicians and ensure installation standards are met
- Ensure the team has the tools and resources needed to complete work efficiently
- Maintain a clean and safe work environment while ensuring adherence to company appearance standards
- Ensure timely project close-out, including obtaining customer sign-off
- Support the preparation and delivery of final project documentation
- Represent the company professionally and support client needs through resolution
- Demonstrate a strong understanding of construction site etiquette and safety regulations
- Apply trade-specific installation practices, including wire pulling, labeling, support structures, and device mounting
- Perform accurate termination techniques and apply system-level knowledge relevant to the trade
- Execute rack layout, power distribution, and proper wire separation practices
- Commission systems by testing cabling, verifying functionality, and documenting configurations
- Perform additional duties as assigned
Required Qualifications:
- Minimum 5 years of experience in the respective trade (i.e. Security, Fiber, Networking, Audio Visual)
- Willingness and ability to travel as needed.
Preferred Qualifications:
- Minimum 7 years of experience in the respective trade (i.e. Security, Fiber, Networking, Audio Visual) Excellent verbal and written communication skills.
- Excellent customer service skills.
- Able to stay calm under pressure and exercise sound judgment in challenging or sensitive situations.
- Strong team player with the ability to foster a collaborative environment.
- Proficient with computers and basic troubleshooting.
- Detail-oriented and able to work effectively in a fast-paced environment.
- Proficient in Microsoft Word, Excel, Outlook, and Bluebeam.
- Trade-specific certifications may be required.
- Ability to obtain certifications: Hilti, Fall Protection, Scissor/Boom Lift, Confined Space.
- Ability to obtain OSHA 10 or 30 certification
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